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What Airbnb and Strava Know About Building Emotional Connections with Customers

Harvard Business Review

There was no need to make a telephone call to a distant operator; all the farmer needed to do was log in and order. Farmers, alone for hours on end in the fields driving their tractors, looked forward to calling the operator to place their orders. Another user, Simon, has a question and posts it just to see what happens next.

Simon 8
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Could a Four-Year-Old Do What Carl Icahn Does?

Harvard Business Review

He is no Jim Simons , using his mathematical genius to outsmart the market in (to an outsider) incomprehensible ways. In 2009 it was $1.3 stock markets over Icahn’s career, it’s a simple factual assertion — the total return on the S&P 500 has substantially outstripped economic growth. In 2012 it was $1.9

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The Booming Business of Drones

Harvard Business Review

What makes it all that more interesting, is that those fictional numbers aren't even close to the staggering reality of how many drones are in operation. But this is just the beginning — industry analysts predict the market to double in less than a decade. The efficiencies come with 100% robotic operation.".