Harvard Business Review

MARCH 29, 2013

Since its launch in 2009, the initiative has trained more than 50,000 young people in retailing, business operations, and basic entrepreneurship concepts. Can Technology End Poverty? Track Progress. Using the business case as a road map, track progress against the desired targets. Creating Social Change With Social Media.

System 8

System Merchandising Retail Class 8

Harvard Business Review

MAY 25, 2012

Since the bulk of internationally-traded merchandise travels by sea, shipping should be the first port of call. To maintain consistency across plants (and avoid negative publicity), foreign companies often bring in new technologies and implement higher environmental standards than local firms.

Globalization 14

Globalization Transportation Cooper Travel 14

Harvard Business Review

JANUARY 3, 2014

By 2008 we had hit $1 billion in gross merchandise sales. In 2009 we agreed to sell ownership of Zappos to Amazon. Since the sale, we’ve learned from Amazon’s technology: We’ve started to track some metrics Amazon tracks, and we’re learning how it thinks about warehouse operations. We’ve also expanded far beyond shoes.

CEO 8

CEO Call Center Real Estate Merchandising 8