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When Servant Leadership Goes Awry | Aspire-CS

Persuasive Powerhouse

Will they benefit or at least not be further deprived?” ~ Robert Greenleaf The concept of servant leadership can often seem the antithesis to many organizational cultures, where top-down, command and control are the norm. Posted in Uncategorized 10 Responses to “When Servant Leadership Goes Awry&# Kevin W. Please stop by again!

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Navigate Your Path to Success

Women on Business

Don’t you wish you had a GPS for your life and career? Wouldn’t it be great to simply plug in your dreams or goals for your life and career and have someone tell you in a very confident assuring voice how to get there? A “GPS Buddy ” could make a huge difference in how well you navigate in 2011 toward your life and career goals.

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Memorial Day Reflections: Let's Keep Things In Perspective

The Recovering Engineer

Navy, got married, and began my civilian career. As we waited, I saw several people get really agitated with Delta Airlines. A lot has happened in those twenty-one years. I have moved from South Carolina to New Jersey to Michigan and to Indiana. But, was it really that big of a deal? days to spend 3 days at home never got angry.

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What NOT to do in Customer Service 7

QAspire

It is only customer service that enhances quality of experience and makes an airline preferable over other. These inadvertent delays are a part of airline travel - but the way airline handles it goes a long way in building comfort with customers. By Tanmay , November 1, 2010 @ 12:43 pm @Hardik - Thanks - glad you liked it!

Travel 84
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International Travel as Education, Adventure and Service

Chris Brady

My first airline flight didn't occur until age 19 when I went to pick up a car in Oklahoma. Mostly, however, I stayed close to home in the good old Flint area. Then it all changed. I spent some time in Texas as a student, then attended grad school in Pittsburgh, then went to finish my Master's degree in Toyohashi, Japan.

Travel 115
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QAspire Blog 2009 – Essential Posts Redux

QAspire

March 2009: Personal Leadership - It shines in difficult times We are all leaders - but our education, upbringing and organization structures suppresses our leadership traits. This post talks about how personal leadership comes to the fore in light of difficult situations. See you in Twenty-Ten (2010)!

Blog 84
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WestJet's CEO step down: The first sign of the leadership.

Roundtable Talk

→ WestJet’s CEO step down: The first sign of the leadership apocalypse? Posted on March 18, 2010 by LeaderTalker | Leave a comment The times they are a-changing my friends. Durfy’s replacement, Gregg Sartesky, is a 50 something exec who’s grown up in the high grind airline industry. Happy leading!

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