2010 Banking Competitive Intelligence Crisis 
Harvard Business Review
MAY 23, 2012
The tick-borne illness kept JPMorgan Chase's Ina Drew out of the office for extended periods in 2010 and 2011. And it was during Drew's absences, according to a richly detailed account in The New York Times , that the bank's chief investment office, which she ran, began to get into trouble: The morning conference calls Ms.
Harvard Business Review
MAY 23, 2012
A rules and compliance-based approach may work well for managing preventable risks, but is inadequate for strategy and external risks as companies that failed during the financial crisis illustrated all too well. First, CEO Jamie Dimon was widely acknowledged as the "ultimate chief risk officer of the bank."
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