2010 Banking Competitive Intelligence Risk Management 
Harvard Business Review
MAY 23, 2012
The recent disclosure of a multi-billion dollar trading loss at JPMorgan Chase reminds us again of the challenge and complexity of risk management, the subject of our June 2012 HBR article, "Managing Risks: A New Framework." Each requires customized risk management processes.
Harvard Business Review
MAY 23, 2012
The tick-borne illness kept JPMorgan Chase's Ina Drew out of the office for extended periods in 2010 and 2011. And it was during Drew's absences, according to a richly detailed account in The New York Times , that the bank's chief investment office, which she ran, began to get into trouble: The morning conference calls Ms.
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