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CEOs work to keep key employees

Coaching Tip

Chief executives should act now to prevent defections of key employees next year, says veteran management adviser Ram Charan. Ram Charan, an expert and author on developing corporate talent , shown earlier this month during an interview with The Wall Street Journal. Source: The Wall Street Journal, December 27, 2010.

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Trust – the key to success

Lead on Purpose

This is the first book that teaches the ‘whats’ and the ‘hows’ of trust.&# – Ram Charan “After you turn off the projector, quit PowerPoint, and end your pitch, most deals come down to a simple question: Do you trust each other? Trust is the glue. Followers trust it’s the right direction.

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The Three Decisions You Need to Own

Harvard Business Review

People and Organization : In late 2010, GE CEO Jeff Immelt decided to give country managers P&L responsibility for all of GE in their countries and have them report to vice chairman John Rice, who would be stationed in Hong Kong. It was the first time a vice chair would be based in an emerging market. Don’t delegate them away.

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An Activist Investor Lands in Your Boardroom — Now What?

Harvard Business Review

But Motorola’s markets were transforming in the mid-2000s, and chief executive Greg Brown and his board decided in March 2008 that the company should be split in two: Motorola Mobility would take its mobile phones and related devices, and Motorola Solutions its mission-critical data and communication products.

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Share The Bad News

Eric Jacobson

Wednesday, July 21, 2010 Share The Bad News Of course its much easier to share good news with your employees, but its perhaps even more important to share the bad news. If revenue is down, or if youve lost a large customer, or if a new competitor has entered the market, let your team know.

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How To Produce An Effective Company Blog

Eric Jacobson

Tuesday, November 9, 2010 How To Produce An Effective Company Blog If you lead a business and aren’t part of the 34% of U.S. companies using a blog for marketing purposes, your business likely will within the next year. "Great Places To Work" Employee Perks New Book Shows You How To Set A Goal And Then Reac.

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Never Say These Words To A Customer

Eric Jacobson

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. Are you absolutely sure every employee in sales, production, operations, marketing, etc., Take a moment. Thanks for the important reminder, Harvey MacKay!

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