Strategy Driven

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Leadership Inspirations – Communications Excellence | StrategyDriven

Strategy Driven

Peter Drucker (1909 – 2005) ‘Father of Modern Management’ and recipient of the Presidential Medal of Freedom, 2002 Email This Post | Print Post | Sign up for our Email Newsletter Speak Your Mind Tell us what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar !

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

As the late business guru Peter Drucker said: The sole purpose of business is to serve customers. His book Smart Growth: Building an Enduring Business by Managing the Risks of Growth was named a 2010 Top 25 Business Book for Business Owners by Inc. Make your customers feel valued. Consider leaving a comment!