Remove 2010 Remove Innovation Remove Management Remove Trends
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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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The Best HR Podcasts of 2023: 9 Recommendations

HR Digest

Even HRs need to make time to stay up-to-date with the latest trends in work cultures and people. Here are 9 recommended HR podcasts of 2023 that can allow you to grasp the latest and popular HR trends and information on the go. Podcasting has been slowly gaining steam over the larger sphere of entertainment.

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Three practices of successful product managers

Lead on Purpose

In most companies product managers have a lot of products and significant responsibilities. With all the meetings, floods of email, and requirements to manage, the thought of focusing on a product’s profitability can be illusive. Good product managers write understandable and timely requirements and prioritize them effectively.

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The Lost Art of Brevity | N2Growth Blog

N2Growth Blog

Ah, the power of brevity… The good news is that there are two big trends emboldening those of us who prefer brevity over other more irritating forms of communication. The second trend is technology’s recognition of the first trend. First is the time pressure for our attention. I Think Not.

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How to Compete Like the World’s Most Innovative Leaders

Skip Prichard

Innovation Capital. And one of the most overlooked reasons for entrepreneurial failure is innovation capital. That’s why I enjoyed talking with Jeff Dyer who, along with Nathan Furr and Curtis Lefrandt, wrote a new book, Innovation Capital: How to Compete and Win Like the World’s Innovative Leaders. Satya Nadella.

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Leadership and Opportunity | N2Growth Blog

N2Growth Blog

Anyone paying attention to current events has recently witnessed that it doesn’t really matter whether you’re a politician, investment banker, CEO, or just an average citizen, when it comes to making a simple decision, managing a crisis, or attempting to exploit an opportunity, timing is everything.

Blog 418
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The Disconnected Leader | N2Growth Blog

N2Growth Blog

I think you’ll find that your view of the world will change dramatically when you rely upon your own observations, as opposed to what you read in a management report, or what you hear third or fourth hand in a meeting. While many have scoffed at the CBS show &# Undercover Boss, &# I believe it signals a very disturbing trend.

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