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The Internet Is Finally Forcing Management to Care About People

Harvard Business Review

The humanist strand of management thinking that celebrates teams and collaboration through respect for customers and workers as human beings has a long and distinguished history. Achieving humanistic management has thus turned out to be a much more intractable problem than most thought leaders expected it to be.

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Searching for Health Care's Entrepreneurial Spirit

Harvard Business Review

The Mayo clinic in Minnesota shows that care can be coordinated. Medicare payment policy favors doing more, not doing better. The stimulus bill of 2009 allocated $30 billion for health care IT, and the Affordable Care Act of 2010 allowed significant changes in the way Medicare pays for services. Here, then, is the conundrum.