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How I Discovered My Leadership Secret Weapon

Terry Starbucker

Today’s story is about how I found my leadership secret weapon – an operational metric that could play a key role in our march to greatness, and provide a critical link between great customer service and profit. Our competitors offered more channels at a very competitive price, and were able to mass market.

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Warren Buffett's 2010 Shareholder Letter: What to Expect

Harvard Business Review

26, many thousands of people around the world will download Warren Buffett's 2010 shareholder letter. To help you see what is different in his 2010 letter — I offer a partial list of Buffett principles from last year's letter. But why compare apples (book value) to oranges (share price and dividends)? This Saturday, Feb.

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The Comprehensive Business Case for Sustainability

Harvard Business Review

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. billion in mining projects since 2010. ” Improving risk management. Fostering innovation.

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China’s Slowdown: The First Stage of the Bullwhip Effect

Harvard Business Review

The essence of the phenomenon is the fact that each stage in the supply chain plans its capital projects and operations, including inventory levels, based on its future expectations. Since 2000, the Chinese economy has been growing at an increasing rate — from 6% per year in 2000 to 12% per year in 2010. For example , U.S.

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It's Time to Wage an All-Out War on Waste

Harvard Business Review

It was their expression for what they'd observed studying Toyota's manufacturing operations: an absence of waste. Today, lean concepts have moved beyond the factory floor to become an organizing set of principles and practices applicable to all business operations and activities, including entrepreneurial start-ups. Overprocessing.

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Should Higher Education Be Free?

Harvard Business Review

According to the American Institute of Physics (PDF) , as of 2010, there are about 9,400 physics teachers teaching undergraduates every September in the United States. But when it comes to core classes which don''t require labs or much in-person faculty interaction, does the current model justify the value-price equation?

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Thank You for Doing Your Job

Harvard Business Review

On November 10, 2010, Cisco's stock price dropped 16%, erasing roughly $20 billion of market value in a matter of hours. And to another: "Every day, I notice how meticulously you attend to operations. Had something catastrophic happened? In fact, this stock market bellwether had just beat earnings estimates by 6%. The problem?