Finding The Ideal Tone For Your Emails
Eric Jacobson
APRIL 29, 2013
ToneCheck , a software program that works with Microsoft Outlook 2003, 2007 and 2010, helps to ensure your tone is clearly communicated and understood. In fact, a recent study published by the Journal of Personality and Social Psychology found that its participants understood the tone they were imparting in only about half of their emails.
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