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Twitter Weekly Highlights for 2011-03-18

Tanveer Naseer

Here’s a compliation of some of the articles/tweets I shared on Twitter this week: Leaders, Are You Developing Your Employee’s Super Powers? RT @ smaxbrown : Author Jennifer @ Aaker of The Dragonfly Effect reveals how to get results by harnessing power of SM [link] #. Twitter Weekly Highlights for 2011-01-21. Thanks Lisa!

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Brand Relevance: A book review by Bob Morris

First Friday Book Synopsis

Aaker Jossey-Bass/John Wiley & Sons (2011) If your “brand” isn’t relevant, neither are you or your company Those who have read any of David Aaker’s previous books already know that he presents information, insights, and counsel that are anchored in specific real-world circumstances within a broad and deep [.].

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The McKinsey Quarterly: Most popular articles (First Quarter, 2011)

First Friday Book Synopsis

Ten timeless tests can help you kick the tires on your strategy, and kick up the level of strategic dialogue throughout your company. STRATEGY Have you tested your strategy lately? Click [.].

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Personal Needs vs. Customer Relationships

Strategy Driven

Many companies talk about the need to establish strong ‘relationships’ with their customers. And, these companies rightly recognize that the transactional interactions of the past are ineffective in creating loyal customers. The Powerful Role of Trust. And if trust is lost, the relationship is lost as well.

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