Departed Client Analysis: Opening Formal Channels of Feedback to Improve Customer Retention
Strategy Driven
JULY 20, 2012
Refreshingly direct and right to the point, this system is based on 12 years of research and thousands of sales prospect interviews. A Departed Client Analysis program can help your organization: Gain valuable insight on why your relationships ended and what might have been done to preserve them. Benchmark Your Feedback Step 8.
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