Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. As a result of this fraud, the bank is now being investigated by Federal prosecutors and Congressional overseers. But the fallout is far from over. A blind spot among senior leaders.

Banking 10

Banking Committee Leadership Ethics 10

Persuasive Powerhouse

OCTOBER 27, 2010

Although anecdotal, there is some connection to the research out there as well as what others who meditate regularly have reported. It was located along the banks of a river, an ideal place to meditate. The benefits I’ve noticed Presence: As a child and younger woman, my family may have called me a dreamer. Thanks for the link.

Self-aware 176

Self-aware Stress Blog Greenleaf 176

Strategy Driven

NOVEMBER 24, 2010

Bob Smith (not his real name), source of the quote and Chief Operating Officer at Otis Elevator, knows that elevators tend to remain well under the radar screen until they break. The CIO’s response tends to be “reports” (61 percent of the population). And the people who actually do analytics give all kinds – and lengths – of responses.

Magazine 52

Magazine Chief Operating Officer Newsletter Objective 52

Harvard Business Review

JULY 19, 2011

August 2011 HBR. While it may not be intuitive to global readers, I see many similarities between Samsung's transformation from local leader in Korea to major player on the world stage and our own journey in building the United Bank for Africa into a group that operates in 20 countries and on three continents.

Venture Funding 12

Venture Funding Banking Participative Globalization 12

Harvard Business Review

MAY 15, 2013

The next time we hear about a bank or insurance company''s "green program" — like using energy efficient light bulbs or operating out of a LEED Platinum building — we''ll either scream or throw up. Trust reached an all-time low of 24 percent in 2011, down from 69 percent in 2008.". Don''t get us wrong.

Banking 8

Banking Licensing Finance Insurance 8

Strategy Driven

AUGUST 17, 2011

Folks at Danone learned it from Grameen Bank Founder Mohammad Yunus, who asked them to consider putting Danone’s special formula nutrient in an edible cover, not a disposable package. Why could he not use the assembly line method used by the burger company to maximize the number of operations every surgeon performs?

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Harvard Business Review

AUGUST 11, 2014

Factors ranging from weak demand to bank consolidation have combined to hobble many small businesses  and if these factors arent addressed, they could continue to impede U.S. And as we describe in a recent HBS Working Paper , gaps remain in traditional bank credit supply. job growth and economic security. small businesses.

Technology 9

Technology Banking Class Real Estate 9

Harvard Business Review

JUNE 26, 2014

The unbanked pay four times more in fees to access their money than those with bank accounts, and they pay $4 higher fees per month for cash access on average than those with formal financial services. This cost is also disproportionately borne by mom-and-pops, many of which operate in poor neighborhoods and rural areas.

Cost 8

Cost Transportation Banking Retail 8

Harvard Business Review

JUNE 13, 2012

It's easy to assume that Jamie Dimon, the accomplished CEO of JPMorgan Chase, was simply stonewalling when he claimed that mounting trading losses in his bank were "blown out of proportion" — that he was unaware of how grave the situation really was. But I believe that Dimon literally didn't see perceive disaster unfolding before him.

Banking 9

Banking Kahneman Document Simon 9

Harvard Business Review

MAY 31, 2012

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO.

CIO 8

CIO Committee Risk Management Banking 8

Strategy Driven

SEPTEMBER 19, 2011

Fighter Pilots and Special Operations teams have discovered and used a secret to continuous improvement – a tool every enterprise can benefit from. Turn-and-burn, yank-and-bank; show me how to start the engine and get out of my way. Duke and James D. Murphy For the last 50 years, elite U.S. But then we sobered up.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

SEPTEMBER 12, 2012

France introduced quotas in January 2011, and in one year, the number of women on boards took a grand jeté of 10 percentage points to 22%. Set up a talent bank and clearinghouse for women and men who want to "on-ramp" their careers after voluntarily off-ramping for childcare, eldercare, or other personal obligations. since 2010.

Diversity 15

Diversity McKinsey Incentives Proposal 15

Women on Business

DECEMBER 20, 2012

Here’s a quick look at what I found: Rohit Bhargava, marketer, professor and author of Likeonomics , recently issued his report: 15 Marketing Trends In 2013 And How Your Business Can Use Them. In 2012, according to the State of Women-Owned Businesses Report from American Express Open, there are more than 8.3 million in 2011.

Trends 265

Trends Power Simon Real Estate 265

Harvard Business Review

SEPTEMBER 9, 2015

The essence of the phenomenon is the fact that each stage in the supply chain plans its capital projects and operations, including inventory levels, based on its future expectations. Senate Banking Committee to save his competitors. This is exactly what happened during 2010 and 2011 as the global economy was bouncing back.)

Supply Chain 8

Supply Chain Retail Crisis Operations 8

Harvard Business Review

MARCH 11, 2015

Chili’s, after installing self-service tablets, reported a similar increase in dessert orders. I talked with Ryan Buell , an assistant professor at the Harvard Business School, who studies the intersection of operations and customer behavior. ” So why the uptick? Kiosks, of course, never forget to upsell. Great, right?

Banking 8

Banking Technology Norton Ryan 8

Strategy Driven

FEBRUARY 21, 2011

A recently released survey reveals that 86 percent of firms face increasing complexity in their operating environment or organizational structure over the past three years. “It is clear from the research that complexity has become a constraint and a risk for firms,&# says Abhik Sen, editor of the report. About the Research.

Crisis 78

Crisis Survey Analysis Finance 78

Strategy Driven

FEBRUARY 4, 2011

Tactics deemed as ’standard operating procedure’ for some companies were exposed and ridiculed by others. This chapter puts business events of the last two years into perspective… covering a broader scope of subjects than has been reported and discussed. Operational Statistics.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Building Personal Strength

JUNE 21, 2011

Back then, colonels and generals talked tough about Vietnam because the worst hadn't happened yet, and because they experienced the war mostly from inside of Tactical Operation Center bunkers inside the perimeter of a base camp - far from where the action was actually taking place. Copyright 2011. He was a tough-talking colonel.

Class 111

Class Transportation Learning-by-Doing Tactics 111

Harvard Business Review

DECEMBER 14, 2011

2011 will be remembered as the year of the Arab Spring, when a generation found its voice on the streets of Tunis and Cairo. It saw 5% annual growth for nearly a decade before the global recession, and the International Monetary Fund reports that it's growing strongly again — about 5% in 2011.

Class 15

Class Globalization Survey Cooper 15

Harvard Business Review

APRIL 25, 2018

Managers in banks, hospitals, police departments, call-centers, and retail outlets who want to know what employees are up to can now quite easily do so. Already, some law enforcement precincts have reported that police officers occasionally forget or turn off their body-worn cameras when they are supposed to keep them on.

Travel 9

Travel Airlines Transportation Call Center 9

Harvard Business Review

JULY 14, 2016

More than 40% of the unicorns that went public since 2011 saw their valuation stay flat or dropped. Since then, WeChat has been constantly launching new services, from mobile payments to booking doctor appointments, from police reporting to taxi hailing, from video conferencing to mobile banking services.

Productivity 8

Productivity Products Company Metrics 8

Harvard Business Review

JULY 29, 2014

How could she or any of the other directors provide fiscal oversight without access to details of the company’s operations or accounting? We simply can’t fight over every financial report. Avery is the CEO of a trucking company, Louis runs a bank, et cetera. Some months back, J.P. The letter also asked J.P. Betsy asked.

Case Study 9

Case Study Real Estate CFO Letter 9

Harvard Business Review

MAY 20, 2014

And why should media organizations consider “making their own data” as journalist Javaun Moradi urged us to do back in 2011 (and as Scott Anthony argues here )? Why does this matter? How could things be different?

Offshoring 10

Offshoring Media Analysis Project 10

Harvard Business Review

DECEMBER 14, 2016

In fact, one attendee — an old friend who strategizes about technology for a big New York bank — commented that perhaps Wall Street would become “the new Rust Belt.” more than 10,000 “front-office producer” jobs have been lost within the top 10 banks since 2011. Insight Center.

Compliance 8

Compliance Finance Banking Advice 8

Harvard Business Review

NOVEMBER 6, 2018

China has 783 million smartphone users and, as reported by the Cyberspace Administration of China, had 469 million registered on a mobile payment platform in January 2017. Our DEI research classifies both China and India as “Break Out” countries, which means they are experiencing strong digital growth.

Airlines 10

Airlines Technology Objective Policies 10

Harvard Business Review

NOVEMBER 13, 2012

Last week PwC released its Low Carbon Economy Index 2012 report, which calculated one simple, powerful number: In order to meet the 2°C warming target, we will need to reduce the global carbon intensity (how much carbon it takes to produce every unit of energy or GDP) by 5.1% For perspective, in 2011 carbon intensity improved just 0.8%.

McKinsey 8

McKinsey GDP Cost-Benefit Analysis Constraint 8

Strategy Driven

MARCH 11, 2011

These observations are intended to contextualize the Enron case studies in broader terms than were reported in the news media: Conditions Which Allowed It to Occur. In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

FEBRUARY 27, 2014

in its annual report on shareholder suits : It’s worth dwelling for a moment on who gets that money and who pays it out. In the two biggest settlements, the offending companies — Enron and WorldCom — went belly up, leaving their banks stuck with most of the tab, a somewhat more logical outcome but not the standard one.

Training 8

Training Efficiency Class Price 8

Harvard Business Review

MAY 9, 2013

An extreme version of this is Stockholm syndrome , so named after a Swedish bank robbery in 1973, in which after only five days of being held hostage, the victims identified with and defended their captors. Today, the environment in which businesses must operate has become consistently inconsistent and predictably unpredictable.

Uncertainty 8

Uncertainty Long-term Dunning Stress 8