Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!
Eric Jacobson
JUNE 21, 2023
Her expertise includes brand marketing, social media, employee engagement, leadership development, and customer experience marketing. Whenever I have had a bad customer experience, I wonder how the outcome could have been positive rather than negative. Do you agree with this approach? Why or why not? Content will be consistent.
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