Avoid Doing the Wrong things Righter…But, “By What Method?”
Deming Institute
JUNE 30, 2020
Doing things right is efficiency. Effectiveness/Efficiency Matrix. I do not believe Dr. Ackoff was downplaying the need for efficiency, but rather was saying that it may be counterproductive to do things right if we were not doing the “right” things. Doing the right thing is wisdom, and effectiveness. ” Want More?
Let's personalize your content