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Performance Measurement

Strategy Driven

Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats. Retailers historically need trained stored managers, a few great merchandisers, and, in most cases, store staff with a customer service orientation. Copyright (c) 2011. About the Authors.

ROIC 62
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Know When to Kill Your Brand

Harvard Business Review

’ the questions must be asked, ‘WHY did we start doing WHAT we’re doing in the first place, and WHAT can we do to bring our cause to life considering all the technologies and market opportunities available today?’” A better litmus test for keeping or killing a brand may be purpose.

Brand 8
Insiders

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An Insider’s Account of the Yahoo-Alibaba Deal

Harvard Business Review

In May of 2005, Yahoo CEO Terry Semel, cofounder Jerry Yang, corporate development executive Toby Coppel, and I — I was then chief financial officer of the Silicon Valley internet company — went on what would turn out to be a fateful trip to China. We insisted that the local team follow Yahoo reporting, systems, and governance requirements.

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18 of the Top 20 Tech Companies Are in the Western U.S. and Eastern China. Can Anywhere Else Catch Up?

Harvard Business Review

Most of the digital giants in both countries are investing in artificial intelligence and other technologies that will facilitate their entry into yet other industries. Indeed, from 2011 to 2017, the GAFAM companies (Google/Alphabet, Amazon, Facebook, Apple, and Microsoft) acquired more than 65 leading-edge European technology companies.

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How Software Is Helping Big Companies Dominate

Harvard Business Review

In 2011, venture capitalist Marc Andreessen declared that “software is eating the world.” Even outside of the tech sector, the employment of more software developers is associated with a greater increase in industry concentration, and this relationship appears to be causal. What’s Driving Industry Concentration.