Harvard Business Review

JANUARY 3, 2011

The big question for many leaders as they look toward 2011 is: "How can my company be one of them?". Such capabilities could be rapid-cycle product development, point of sale merchandising, large-scale fabrication, and so on. Define precisely how your way to play adds value for your chosen customers (e.g.,

Strategy 15

Strategy Fixed Assets Competitive Advantage Long-term 15

Harvard Business Review

DECEMBER 12, 2012

Based on data covering the period from 2005 to 2011, it charts how globalization has evolved since the onset of the financial crisis at the global, regional, and national levels. Capital markets are fragmenting and while merchandise trade recovered strongly since 2009, the intensity of services trade has remained stagnant.

Report 15

Report Merchandising GDP Globalization 15

Strategy Driven

JULY 13, 2011

Retailers historically need trained stored managers, a few great merchandisers, and, in most cases, store staff with a customer service orientation. Copyright (c) 2011. Copyright 2007-2011 by StrategyDriven, Inc. This may change with trends like the proliferation of personalized therapeutics into product markets.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Roundtable Talk

JULY 30, 2010

Under this direction, Zappos.com has grown from nothing to over $1 billion in grow merchandise. In Hsieh’s case, they focus on making their customers happy and not making the company profitable (the thinking being that happy customers lead to a happy bottomline)… the strategy seems to be working.

Golden Handcuff 38

Golden Handcuff CEO Career Merchandising 38

Harvard Business Review

JULY 17, 2015

But as Netflix and online media channels developed, Blockbuster was no longer unique in fulfilling that purpose, and the way it fulfilled it became anachronistic. The owners of Service Merchandise and Woolworth’s have both benefitted from this line of thinking. A better litmus test for keeping or killing a brand may be purpose.

Brand 8

Brand Merchandising Retail Real Estate 8

Harvard Business Review

OCTOBER 6, 2014

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. UK retail, like the rest of the developed world, is witnessing a few big long-term trends.

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

AUGUST 16, 2011

In the first quarter of 2011, Groupon posted a net loss of $113.9 A successful financing strategy would have provided Groupon with incremental investments to enable the development of a profitable business model around a product that had obvious appeal to customers and merchants. Yet, the company reported ASCOI of positive $80.1

Christensen 19

Christensen Fixed Costs Metrics Venture Funding 19