Harvard Business Review

MARCH 27, 2013

Penney in November 2011 with a mandate to turn the ailing retailer around, all eyes were on him. He had an amazing legacy: Senior VP of Retail Operations at Apple pioneering the concept of the Apple Retail stores and the Genius Bar. When Ron Johnson took over the helm at J.

Retail 11

Retail Price Merchandising CFO 11

Harvard Business Review

APRIL 25, 2014

But they don’t think nearly enough about operational meltdowns – technological glitches and other problems that can put them out of business. They are usually quick to recognize operational problems and deal with them before they become disasters. Operational meltdowns at midsized companies can take much longer to notice and resolve.

Operations 8

Operations Company Supply Chain Short-term 8

Strategy Driven

NOVEMBER 2, 2015

He is the founder of The Potential Project – a leading global provider of corporate based mindfulness solutions operating in 20 countries. He is training senior executives, leaders and employees in organizations like Google, Nike, Accenture, GE and many other organizations in North America, Europe, Asia and Australia.

Productivity 50

Productivity Products Strategy Covey 50

Strategy Driven

SEPTEMBER 26, 2011

Whether you’re a business student, aspiring entrepreneur, or a practicing executive, you need to discover the winning ways of The Benevolent Dictator. I launched a number of successful business ventures, including OfficeMax and my newest business, Max-Wellness, a new and unique health and wellness retail chain.

Motivation 51

Motivation Management How To Retail 51

Strategy Driven

JULY 13, 2011

Since the unit’s reported financial results were so good, the executives at the corporate headquarters didn’t ask many questions about the drivers of the unit’s profits – until it was too late. Copyright (c) 2011. It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

MARCH 2, 2011

Like Satan in the book of Job, I've been going to and fro in the earth over the past few months, in my case talking to corporate executives, consultants, and former consultants. Among my questions to them: How are you thinking about strategy these days? The most intense competition between consulting firms is for "whale" engagements.

Consultative 15

Consultative Strategy McKinsey Porter 15

Strategy Driven

MARCH 21, 2011

The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance. Getting a 50,000-foot picture of our operations illustrates outdated, cumbersome, inefficient processes. Copyright 2007-2011 by StrategyDriven, Inc.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. billion to $8.6

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

DECEMBER 16, 2016

Back in 2011, the McKinsey Global Institute published a report on the transformational potential of big data—and it would take a supercomputer to process all of the articles that have appeared since then urging companies to get on board before some digital disruptor renders them obsolete.

Industry 8

Industry McKinsey Early Adopters Rate of Return 8

Harvard Business Review

APRIL 9, 2013

Just as important, Johnson was trying to significantly change the retailer''s merchandise offerings and hence, its customer base. It can''t revert to its past strategy because the chain was spiraling downwards before hiring Ron Johnson in late 2011. From 2007 to 2011, the chain store''s operating profit dropped from $1.9B

Merchandising 8

Merchandising Discount Retail Price 8

Strategy Driven

DECEMBER 23, 2020

as well as the Tohoku earthquake in Japan in 2011. COVID-19 has changed virtually everything, including the way electronics manufacturers operate. It operates simply and efficiently without the need for WiFi, yet its sophisticated inner workings enable it to take stock of its environment and easily move and manipulate items.

Supply Chain 117

Supply Chain Compliance Fashion Efficiency 117

Harvard Business Review

APRIL 18, 2014

The executives of Fortune 500 companies might be able to lose the same bet with impunity, and the founders of venture capital-funded startups are only renting the farm (with the VC’s money) anyway. But for a midsize company, an ambitious investment that you don’t have the wherewithal to execute on can be fatal.

CFO 8

CFO Venture Funding IPO Retail 8

Harvard Business Review

DECEMBER 14, 2018

Writing in the Sloan Management Review, Boston College professor Gerald Kane noted that 87% of executives surveyed indicated that digital technologies will disrupt their industries to a great or moderate extent. Starting in 2011, Mercedes chose to develop direct distribution capabilities for electric bicycle sales under its Smart brand.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

MARCH 8, 2012

The Indian government sponsored the introduction of 3G services in 2011 with a $30 billion spectrum auction. It's a reflection of what's happening in the domestic retail space more broadly. Infibeam's founder projects growth of the retail economy from $400 billion today to $1 trillion by the end of the decade.

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

MARCH 3, 2011

An executive there took me on a walk around to see the wonders of this fancy LEED gold-certified tower. But, in 2011, ours is a different world, which made me wonder: Were these Hearst facilities artifacts of a by-gone era? A vast swath of e-retailers followed Amazon's example. Is the Seal still something we need?

Productivity 12

Productivity Products Retail Telemarketing 12

Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. Despite five years of explicit and repeated warnings, the executive team and the board of directors were remarkably slow to see the breadth and gravity of this fraud, and to address it effectively.

Banking 10

Banking Committee Leadership Ethics 10

Harvard Business Review

JULY 17, 2015

Some executives may be reluctant to admit – perhaps for sentimental or political reasons — that their brand is sucking out more value from the company than it creates. Blockbuster’s executives didn’t act quickly enough, but Radio Shack’s leaders might have too ruthless in killing their brand.

Brand 8

Brand Merchandising Retail Real Estate 8

Women on Business

DECEMBER 20, 2012

million in 2011. Fortune 500 chief executives were female and 40% of U.S. Representation of women on boards of S&P 500 companies declined to 16% in 2011 from 16.6% how to keep all her channels operating in concert with one another. million women-owned businesses in the U.S., corporate boards. As of 2010, only 2.4%

Trends 265

Trends Power Simon Real Estate 265

Harvard Business Review

DECEMBER 13, 2013

I should know: Many of my former colleagues, friends, and family members mentioned these stereotypes in 2011 when I accepted a job helping launch a new publication covering the business aspects of this emerging sector. Technology, marketing, retail, HVAC, construction, and manufacturing pros. The list goes on.

Industry 10

Industry Retail Banking Brand 10

Harvard Business Review

MAY 8, 2017

Some companies that made the list were obvious choices; for example, the biggest online retailer now gets most of its profit from cloud services (Amazon). Yet these executives also had an outsider role where they worked on an emerging growth business or consciously explored external opportunities, giving them critical distance from the core.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

SEPTEMBER 19, 2011

For 2011, it all added up to $4.8 This strategy reflects the " create, operate, trade " principle of Richard Foster, the former McKinsey executive who (full disclosure) is now lead board member at Innosight. Shareholder returns matched profits exactly, at a compound 14%. billion in sales. That's a lot of PB&J.

Brand 13

Brand Strategic Fit Retail McKinsey 13

Harvard Business Review

OCTOBER 28, 2013

These approaches show how companies are going beyond simply establishing an outpost in Silicon Valley to creating, instituting and sustaining different “operating models.”. Honda launched Honda Silicon Valley Lab (HSVL) in 2011 to partner with talented entrepreneurs and tech companies to create cutting edge products and services.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Strategy Driven

JANUARY 24, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. It’s that time of year again: time for business owners and senior executives to take stock of the past twelve months. Juliano Howard T. Dickens Jr. Ives Sharon Drew Morgen Hank Moore Jamie P.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

FEBRUARY 14, 2012

The first is from a Google executive; the second, from an exec at Cisco. Facebook, KickStarter, Kiva, Twitter, and other companies thriving in the social era are operating by the rules of the Social Era. Most organizations operating today started when companies needed more operating capital. They get it. They live it.

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Harvard Business Review

MAY 20, 2013

And in a departure from attitudes five or 10 years ago, most employees care more about ensuring that the business operations themselves are sustainable than they do about philanthropic activities, as shown in this chart. Yet many companies are missing the opportunity to fully engage their employees on this issue.

Metrics 9

Metrics Chemicals Simon Energy 9

Harvard Business Review

JUNE 20, 2014

Here are our recommendations for the CEO: Give the CMO a seat at the executive table. We are always on the agenda of the executive team and are a significant part of the leadership meetings,” says Bert van Meurs, CMO of Philips Healthcare Imaging Systems. Giving the CMO a clear role in the strategic planning process is a good start.

CEO 8

CEO Marketing Hotels Long-term 8

Harvard Business Review

MARCH 19, 2014

He arrived as President at Quaker Foods North America in 2011 to find a strong, trusted brand with nutritional oatmeal products, but he knew there was an opportunity to build upon the legacy of this iconic brand. Innovation managers execute improvements and simultaneously engage and develop people. Jose Luis Prado is a good example.

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

JANUARY 7, 2013

Ivan Barnett is an artist and the director of Patina, an art gallery in Sante Fe, New Mexico, which he co-owns and operates with his wife, Allison Buchsbaum-Barnett. From 2008 through 2011, we were just up against challenge after challenge to keep our business in play. You're in Santa Fe, which is known as a tourist destination.

Drucker 8

Drucker Creativity Travel Objective 8

Strategy Driven

APRIL 4, 2014

Of the companies who continue to operate without a plan, 40% of them will be out of business in the next 10 years. Employee theft and shoplifting accounting for 15% of the retail cost of merchandise. In 2011, the Department of Commerce estimated that there were 27.5 That is not a full-scope plan.

Budgeting 83

Budgeting Succession Consultative Crisis 83

Strategy Driven

DECEMBER 15, 2010

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Get executive buy-in and foster accountability It’s not enough for executives to agree on the goals, business rules and constraints, and decisions that will be made. Juliano Howard T.

Resources 50

Resources Process Constraint Objective 50

Strategy Driven

FEBRUARY 4, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Tactics deemed as ’standard operating procedure’ for some companies were exposed and ridiculed by others. Operational Statistics. Juliano Howard T. Dickens Jr.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Strategy Driven

OCTOBER 10, 2011

Whether you’re a business student, aspiring entrepreneur, or a practicing executive, you need to discover the winning ways of The Benevolent Dictator. People like to have a sounding board, and when that sounding board is a top executive, it is even better for them. Okay, this might be a slight exaggeration. All rights reserved.

Innovation 50

Innovation How To Retail Motivation 50

Strategy Driven

SEPTEMBER 2, 2011

Validate your worth to the overall company operation. Become top management’s partner in efficiency of operations. Product-service movement at retail levels. Continuous quality improvement within your own operation. Without goals, one cannot operate under self-control. Cash outlays are always risks.

Budgeting 50

Budgeting Planning Strategic Planning Competitive Advantage 50

Harvard Business Review

SEPTEMBER 2, 2014

As the argument goes, that’s good for workers, who don’t want to be bored or overwhelmed, and it’s good for retailers, whose biggest cost and revenue driver is typically labor. Our collective research has also shown that retailers really do struggle with scheduling. on Saturdays.

Software 9

Software Management Retail How To 9

Harvard Business Review

NOVEMBER 7, 2013

DISH Networks, the owners since 2011 of video rental giant Blockbuster, announced Wednesday the shuttering of all remaining company-owned retail locations and of Blockbuster’s DVD-by-mail service. At its peak, the company operated 10,000 stores. As recently as 2002, the company had a market value of $5 billion. postal service.

Disruptive Innovation 8

Disruptive Innovation Intangible Assets Retail Innovation 8

Harvard Business Review

JULY 16, 2013

These tried-and-true tools of the retail trade might not be as sexy as other forms of marketing. These instruments share a common objective: to influence purchase decisions by equipping consumers with incremental spending power for specific brands and retailers. What does this mean for retailers and brands? Gift cards.

Brand 9

Brand Loyalty Retail Technology 9

Harvard Business Review

JULY 31, 2015

Decades of operating losses and rampant turnover in both the employee base and ownership group had cemented a fearful culture. The nascent e-commerce effort, viewed suspiciously by most in the company, operated independently on an antiquated platform. I did not want the company to liquidate. Those who could adapt, thrived.

Fashion 8

Fashion Operations Brand Retail 8