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Who was Steven P. Jobs?

Coaching Tip

He was a focus group of one, the ideal Apple customer, two years out. magazine in 1989, "You can't just ask customers what they want and then try to give that to them. Source: FastCompany, October 2011. As he told Inc. By the time you get it built, they'll want something new.".

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The Future of Business Is Social: Seven Principles That Lead to.

Strategy Driven

In 2003, the company did away with its traditional marketing in high-end magazines and the like, and re-centered itself around community members, their needs, feedback, and conversations. Social Nation sets forth the foundations for this new way of doing business. Ducati really personifies this strategy. Take Mountain Dew, for example.

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Go Old School.Use A Flip Chart For Gathering Ideas

Eric Jacobson

This is an informal focus group of sorts, where employees can freely and without feeling pressure, share their ideas, see others ideas, and then suggest even more ideas. Grossman recommends that when you have something you want to get your employees input on, post a question on a flip chart in your department or office.

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