Tanveer Naseer

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What Has 2011 Taught You About Business and Leadership?

Tanveer Naseer

As this is the last week of the year, many of us are understandably looking back at the past 12 months and discussing what we consider to be the significant events of 2011. In most cases, such discussions tend to focus on the numerous challenges and upheavals we’ve either watched from afar or witnessed first-hand.

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Twitter Weekly Highlights for 2011-04-22

Tanveer Naseer

RT @ TheLeaderLab : Global Communication: Do similarities or differences matter more? Some other posts you may enjoy: Twitter Weekly Highlights for 2011-02-11. Twitter Weekly Highlights for 2011-01-28. Twitter Weekly Highlights for 2011-04-15. Twitter Weekly Highlights for 2011-01-21. leadership #. Thanks Kim!

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Twitter Weekly Highlights for 2011-04-22

Tanveer Naseer

leadership # RT @ TheLeaderLab : Global Communication: Do similarities or differences matter more? RT @ drewhawkins : My Canadian blogger friend @ TanveerNaseer asks if grit is a key to success [link] <-I think so # How videos sell values at Best Buy via @ SmartBrief [link] # leadership #communication # TY!

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Twitter Weekly Highlights for 2011-05-13

Tanveer Naseer

RT @ jamesstrock : Excellent from @ TanveerNaseer : Don’t Confuse Activity with Accomplishment. link] # management # RT @ Leadershipfreak : If you hate meetings you should read yesterday’s post.

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5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

Customers try to avoid poor service According to the 2015 Global State of Multichannel Customer Service Report, 62 percent of global consumers have stopped doing business with a company due to poor customer service. Here, we look at the facts and explain why it is imperative that skills and performance are reviewed regularly.

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Leadership Biz Cafe #8 – Shama Kabani On How Organizations Can Succeed With Social Media

Tanveer Naseer

Shama is an international speaker, best-selling author and the award-winning CEO of The Marketing Zen Group – a global online marketing and PR firm. Some other posts you may enjoy: Social Media and the True Meaning of Leadership What Has 2011 Taught You About Business and Leadership?

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Revealing Leadership Insights From Thinkers50

Tanveer Naseer

This compares with just one in 2011.) Overall, it is the best ever showing for the women thinkers – with 13 places out of the top 50 (up from 11 in 2011 and just five in 2009.) Management thinking is more global than ever before. Women lean in The other big story in the 2013 Thinkers50 was the increased number of women featured.