Harvard Business Review

FEBRUARY 14, 2012

Many organizations still operate by Porter's Value Chain model , where Z follows Y, which follows X. Case in point: Gap missed many of its performance numbers in 2011 by believing that their only interaction with their customers happened at the cash register. Conversations, not chains. Sharing, not telling.

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Harvard Business Review

JUNE 7, 2011

Nearly every criticism the authors levy in their op-ed is answered in 12 blog posts , a magazine article from January/February 2011, a video interview , and a slideshow that integrated community and commentary, which were published between last October and this May. The authors have an implicit negative view on business.

Suri 14

Suri Godin Real Estate Construction 14

Harvard Business Review

SEPTEMBER 24, 2013

That breakthrough is value-based care, the goal of which is to lower health care costs and improve quality and outcomes. Not everyone, however, is onboard yet, because part of the value-based equation is that hospitals will be paid less to deliver better care. How the Health Care World Will Change.

Health Care 9

Health Care Supply Chain Cost Quality 9

Harvard Business Review

JUNE 23, 2017

The behavioral biases play out in a simple paradox: People overconsume health care but underconsume prevention, and insurers or taxpayers are left with the bill. This new research report highlights how insurers are applying the model. What makes prevention today different from past efforts (e.g.,

Insurance 10

Insurance Company Competitive Advantage Porter 10

Harvard Business Review

MAY 3, 2018

But as the digital revolution continues to spark widespread disruption in other industries — automotive, financial services, health care, and retail — who will win? The Information Technology Industry Council has identified at least 22 laws in 13 European countries that regulate the localization of data.

Company 8

Company Venture Capitalist GDP Retail 8