Blockbuster Becomes a Casualty of Big Bang Disruption
Harvard Business Review
NOVEMBER 7, 2013
DISH Networks, the owners since 2011 of video rental giant Blockbuster, announced Wednesday the shuttering of all remaining company-owned retail locations and of Blockbuster’s DVD-by-mail service. As the disruptor improves its offering, though, the incumbent’s position becomes increasingly fragile. million customers.
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