Harvard Business Review

DECEMBER 29, 2011

Our most-read slideshow in 2011 was " Difficult Conversations: Nine Common Mistakes." Every month in the magazine, our Life's Work department features an interview with someone who's found success outside the traditional world of business. How Retailers Are Reinventing Shopping. Well, a girl can dream.). Video interview.

Video 15

Video Porter Charisma Customer Loyalty 15

Harvard Business Review

JULY 23, 2018

Additionally, we examined individual-level grocery spending data from Point of Purchase Advertising International, which surveyed 2,400 grocery shoppers in 2011 and 2012 at 35 stores across 10 states. After they finished making their choices, they were shown a photo of a three-pack of chewing gum in a retail display.

Retail 8

Retail Participative Armstrong Video 8

Strategy Driven

NOVEMBER 1, 2010

subprime mortgages, instead doing business the old-fashioned way, with 80 percent of revenues derived from retail banking. Time magazine may have called it “the most boring bank in the world,” but after the crisis, its conservative approach is looking more appealing than ever; it is a brand that played it smart and safe.

Brand 60

Brand Globalization Banking Long-term 60

Harvard Business Review

MARCH 2, 2011

While BCG or McKinsey will still proudly help a client devise a corporate strategy, in the eyes of many in the industry such projects have become what retailers call "loss leaders" — products you have to offer to get the customer in the door, but not where you make the real money. He is based in New York City and Boston.

Consultative 15

Consultative Strategy McKinsey Porter 15

Strategy Driven

MARCH 21, 2011

Magazine ) and an inspirational and sought-after speaker and conference moderator/leader both in the United States and internationally. Copyright 2007-2011 by StrategyDriven, Inc. Lisa is the co-author of the business guide Faster Cheaper Better : The 9 Levers for Transforming How Work Gets Done (rated 8 out of 10 by Inc.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

MARCH 3, 2011

Not long ago, I had the pleasure of visiting the resplendent headquarters of Hearst Corporation, the privately-held media empire that owns Good Housekeeping magazine — and its famous Good Housekeeping Seal of Approval. Seeing this, it seemed no exaggeration that the magazine can claim "an illustrious history of consumer protection.".

Productivity 13

Productivity Products Retail Telemarketing 13

In the CEO Afterlife

JUNE 13, 2011

by John • June 13, 2011 • Human Resources , Leadership , Strategy • 1 Comment. Our mission is to operate the best specialty retail business in America, regardless of the product we sell. June 22, 2011 at 2:28 am. Afterlife: Fortune Magazine Contributor, Wannabe Novelist. December 2011. November 2011.

Mission Statement 209

Mission Statement CEO Human Resources Brand 209

Harvard Business Review

OCTOBER 20, 2015

This popularity has enabled Heineken to raise admission prices by more than 60 percent since 2009 and increase retail sales per capita by 100 percent from 2009 to 2014. It consistently performs at the top of its category on attendance, guest satisfaction, retail sales per square foot and per capita, and yield on admission.

Brand 8

Brand Storytelling Trout Retail 8

Harvard Business Review

SEPTEMBER 21, 2011

Smartphone sales in 2011 are estimated to reach 468 million units, a 57% increase over 2010. They may think they're on top of things because their companies use apps to provide magazines or annual reports. This post is part of the HBR Insight Center Growing the Top Line. Once again, too many CEOs are hesitating.

Brand 12

Brand B2C Market Segmentation Travel 12

Harvard Business Review

OCTOBER 9, 2013

On September 16, 2011, the America Invents Act (AIA) , a major modification to the Patent Act, was signed into law – a modification that makes the kind of “public disclosure” the iPhone 4 experienced a real impediment to an inventor’s securing a patent. Design Patent D627,778 eventually issued covering the design of the iPhone 4.

Magazine 8

Magazine Engineering Productivity Products 8

Harvard Business Review

OCTOBER 4, 2016

But it also has implications for areas outside of entertainment, such as marketing, fashion, tourism, and retail, where commercial AR apps have already been increasing in numbers and popularity. They designed a printed magazine ad of a model BMW Mini, which, when held in front of a computer’s camera, also appeared on the screen.

Tourism 9

Tourism Technology Content Fashion 9

Harvard Business Review

FEBRUARY 14, 2012

Bank of America recently considered a $5 fee for customers to get their own money via their debit card because they have to find a way to fund all those retail storefronts. Case in point: Gap missed many of its performance numbers in 2011 by believing that their only interaction with their customers happened at the cash register.

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Strategy Driven

DECEMBER 15, 2010

sascom Magazine sas com Magazine is the quarterly publication of the SAS Institute, Inc. Subscribe now to get your subscription to this award-winning quarterly magazine. sas com Magazine can also be accessed online at www.sas.com/sascom. This article was republished with the permission of sas com Magazine.

Resources 50

Resources Process Constraint Objective 50

Harvard Business Review

JUNE 29, 2011

In the first quarter of 2011, industry-wide book sales were down 2.5% But B&N is the only legacy retailer to create its own devices — and rather than offer a single reader as a defensive move, it took the offense with a frequently updated family of products that are promoted prominently in-store. from the same period in 2010.

Strategy 15

Strategy Retail Long-term Short-term 15

Harvard Business Review

SEPTEMBER 6, 2013

Lululemon, the upscale retailer of yoga clothing, is doing great. Except when it''s not, which is becoming increasingly common — see the sheer pants crisis , the abrupt resignation of a CEO , a poorly-received job ad to replace said CEO, and a bit of media heat over a 2011 murder that occurred in a Bethesda store.

Supply Chain 8

Supply Chain Company Crisis Crisis Management 8

Harvard Business Review

JANUARY 27, 2012

Last week, I moderated a "Super Session" at this year's annual National Retail Federation " Big Show." Powered by local, mobile, and social media, online retail is becoming something that no long-time, card-carrying NRF member might reasonably have anticipated. Ultra-Specialization: Ultra-specialist sites unlock latent demand.

Retail 15

Retail Fashion Merchandising Apparel 15