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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

During mergers and acquisitions it is common for companies, especially the acquired, to experience a dip in operational performance. Bucking that trend though, AirTran reflected it’s best operational results ever. Question: What other businesses exemplified servant leadership in 2011? Compensation and Productivity.

Airlines 203
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Managing Board Relations | N2Growth Blog

N2Growth Blog

In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.

Blog 295
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Apprenticeship Levy flexibility and productivity

Chartered Management Institute

The cost per employee is half the EU average, and the number of days spent on training is at its lowest since 2011. This focus on short-term challenges neglects the development of essential management and leadership skills. So, it gives me a lot more opportunity in the projects I can get involved in.

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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 273
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Complimentary Resource – Maintaining Continuity of Operations with.

Strategy Driven

Click here for more information on Maintaining Continuity of Operations with a Disaster Tolerance Strategy. StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Juliano Howard T. Dickens Jr. Ives Sharon Drew Morgen Hank Moore Jamie P.

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Apprenticeship Levy flexibility and productivity

Chartered Management Institute

The cost per employee is half the EU average, and the number of days spent on training is at its lowest since 2011. This focus on short-term challenges neglects the development of essential management and leadership skills. So, it gives me a lot more opportunity in the projects I can get involved in.

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Risk Management – Value of Effective Risk Management

Strategy Driven

Most think of risk management as an insurance policy, the price paid to help prevent potentially negative outcomes. Such a view leads to the conclusion that risk management is a business expense with a highly subjective value proposition. You just finished reading Risk Management - Value of Effective Risk Management !