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Time to switch off? Smartphones in the office – You decide

Chartered Management Institute

Smartphones in the office – You decide Written by CMI Insights Share Share to Twitter Share to Facebook Share to LinkedIn Share via email Could managing smartphone use at work boost productivity, focus and wellbeing? seconds in the past two decades, with our increased dependence on technology being a trigger.

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Managing the “Great Expectations” of the Next Sales Generation

Women on Business

The death of the traditional salesman has been greatly exaggerated,” heralded a recent column in The Economist (October 22, 2011). How do companies motivate and manage a generation of workers who grew up receiving awards and prizes for just showing up? Guest post by Lynn Schleeter (learn more about Lynn at the end of this post).

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Managing Board Relations | N2Growth Blog

N2Growth Blog

In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.

Blog 295
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Servant Leadership Observer ? November 2010

Modern Servant Leader

The Modern Servant Leader Servant Leadership & Technology. Technology. September 20, 2011 Servant Leadership. Comments Policy. Comments Policy. Technology. Monthly: September 2011. August 2011. April 2011. March 2011. February 2011. January 2011. Leadership.

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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 273
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QAspire Blog: Practical Insights on Quality, Management.

QAspire

Home Go to QAspire.com Guest Posts Disclaimer In Pursuit Of “Customer Delight”: Getting The Basics Right A lot of companies have the phrase “delighting our customers” in their well-crafted mission statements and quality policies. Does it solve their problems? To what extent? Their unique context? Don’t Kill It!

Quality 154
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Changes In Job-Related Training Since Covid-19

The Horizons Tracker

in 2011 to 6.4 “It appears that these general declines apply across industries, with the exception of the construction and wholesale & retail sectors where expenditure per trainee appears to have risen between 2011 and 2017, though average days per trainee declined in these sectors.” in 2011 to 6.4