Lead Change Blog

OCTOBER 8, 2019

Theunissen and Stubbé (2011) provide an excellent strategy: leading by providing bearing, room, and backup. The basic premise is: intrinsically motivated team members perform better because they come to work because they want to, not because they have to. Bearing is about sketching the direction the team should move in.

Network Organization 186

Network Organization Simon Motivation Short-term 186

Harvard Business Review

MAY 23, 2012

The tick-borne illness kept JPMorgan Chase's Ina Drew out of the office for extended periods in 2010 and 2011. That discord in 2010 and 2011 contributed to the chief investment office's losing trades in 2012, the current and former bankers said. The words "risk management" usually evokes less subjective, more data-driven pursuits.

Management 10

Management Risk Management Competitive Intelligence Hedge 10

N2Growth Blog

MAY 16, 2010

If your company’s long-term business plan requires the acquisition, or retention of the uber employee then your business not only has a risk management issue, but it is likely not scalable. Talent is clearly a plus as long as it is a value add and not a business requirement.

Business Model 298

Business Model Brand Blog Supply Chain 298

N2Growth Blog

OCTOBER 18, 2010

Decisions made at the gut instinct or data level can be made quickly, but offer a higher level of risk. Decisioning at the information level affords a higher degree of risk management, but are still not as safe as those decisions based upon actionable knowledge.

Blog 396

Blog Analysis CEO Brand 396

Strategy Driven

JANUARY 3, 2012

This oversight takes many forms from internal audits, self-assessments, management observations, and quality checkpoints embedded within the processes themselves. These points of oversight, however, may individually fall short from providing fully effective compliance risk assurance. Copyright 2007-2011 by StrategyDriven, Inc.

Risk Management 50

Risk Management Compliance Management Newsletter 50

Harvard Business Review

JANUARY 6, 2011

This enormous change ushers in an era of growing political risk. It is the first item on the Eurasia Group's Top Risks for 2011. It doesn't have an official name yet, but we propose calling it the "G-Zero," as in zero collaboration.

Politics 14

Politics Gordon Scenario Planning Globalization 14

Harvard Business Review

JULY 13, 2012

million in 2011, including $7.5 These announcements are important developments in showing how financial service firms (as well as other companies) can use voluntary adopted compensation recovery policies to discourage bad behavior and excessive risk-taking. Drew earned $15.5 million in stock awards, and also was due as much as $14.5

CIO 12

CIO Risk Management Policies Reputation 12

Harvard Business Review

JUNE 11, 2012

Over time, these risk attitudes change via the process of surprise. Because firms and individual managers have totally different risk attitudes, there is a varied and varying set of surprises that are happening all the time. Of course, Maximizers and Managers are surprised. MORE ON MANAGING RISKY BEHAVIORS.

Risk Management 15

Risk Management Company Marketing Case Study 15

Harvard Business Review

OCTOBER 25, 2016

In 2011 Avaya had a major likability problem, and the according market performance you would expect. Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth. The risk had been managed well.

Agility 8

Agility Innovation Metrics Middle Management 8

Harvard Business Review

JUNE 11, 2012

Over time, these risk attitudes change via the process of surprise. Because firms and individual managers have totally different risk attitudes, there is a varied and varying set of surprises that are happening all the time. Of course, Maximizers and Managers are surprised. MORE ON MANAGING RISKY BEHAVIORS.

Risk Management 11

Risk Management Company Marketing Case Study 11

Harvard Business Review

MAY 31, 2012

What makes this case of corporate accountability so important is that it is a discretionary matter of "private ordering" under JP Morgan risk management policies, not under a mandatory rule contained in Dodd-Frank. Risk for one part of the bank might not be appropriate for another part of the bank.

CIO 8

CIO Committee Risk Management Banking 8

Harvard Business Review

MAY 9, 2014

A company is clearly more at risk if it has just one major product, service, technology, key supplier, or other core element. In the 2011 Thailand floods, both hard drive makers and auto giants realized that having a sole key component made in one place made for a fragile system ( Toyota took a $1.5 Diversity. billion hit to earnings).

Supply Chain 8

Supply Chain Strategy Risk Management Christensen 8

Harvard Business Review

JUNE 14, 2013

This rush to upgrade, however, creates a challenge: large numbers of excess electronics must be managed and disposed of properly. Following the loss of a backup data tape in 2011, US healthcare benefits provider TRICARE was hit with eight separate privacy lawsuits, including one seeking an astounding $4.9 billion in damages.

Risk Management 8

Risk Management Class Information Technology Banking 8

Harvard Business Review

JUNE 5, 2014

All told, they slashed carbon pollution from electricity by 20% from 2005-2011, led by Washington, which saw a 46% reduction during that period. billion in net economic benefit between 2009 and 2011 and is on course to cut region-wide power plant carbon pollution by half from 2005 to 2020. Government Risk management Sustainability'

Power 9

Power Planning Proposal Energy 9

N2Growth Blog

JANUARY 13, 2011

Aside from being costly, a flawed execution can cast doubt on management credibility, have a negative impact on morale, taint the brand, adversely affect external relationships, and cause a variety of other problems for your business. All initiatives surrounding new ideas should include detailed risk management provisions.

Blog 384

Blog Innovation Strategic Planning Brand 384

Harvard Business Review

MARCH 4, 2014

Are managers particularly concerned about the impacts of climate change on their businesses? Part of the disconnect stems from what’s said by company leaders versus what a broad selection of managers think. If we believe the results of a recent MIT Sloan and BCG survey , the answer is no. But it may not be that dire.

Supply Chain 8

Supply Chain Company Short-term Fast Follower 8

Harvard Business Review

JANUARY 24, 2013

And unfortunately, they suggest that, in our huge, complex financial institutions, major failures of organizational discipline and major losses are likely to recur, despite greater attention to risk management. The risk limits set were too vague and broad. And, the Value at Risk (VaR) model was badly flawed, understating risk.

Report 8

Report CIO Crisis Committee 8

Harvard Business Review

OCTOBER 6, 2016

Former employees have alleged a “soul-crushing” culture of fear and daily intimidation by managers, where they were pressured to reach extreme sales goals, some by breaking the law. Along with fixing the sales culture, the bank will have to address these critical management issues to prevent the next scandal.

Banking 11

Banking Committee Leadership Ethics 11

Harvard Business Review

MAY 15, 2013

Trust reached an all-time low of 24 percent in 2011, down from 69 percent in 2008.". As a result, institutions in the financial services sector risk losing their license to operate — the permission to conduct business granted by customers, partners, and government.

Banking 8

Banking Licensing Finance Insurance 8

Harvard Business Review

NOVEMBER 1, 2012

As the VP of global risk management told me, the most expensive events in company history in every weather category (flood, earthquake, hail, wind, etc.) After making $50 million in insurance claims in 2011 alone, the company's insurance rates will certainly rise. occurred in the last few years.

Supply Chain 8

Supply Chain Company Insurance Automotive 8

Harvard Business Review

OCTOBER 12, 2011

One of the most recent and most trenchant critiques comes from Roger Martin , dean of the Rotman School of Management at the University of Toronto, in his book Fixing the Game (Harvard Business Review Press 2011).

Short-term 15

Short-term Rogers Long-term Price 15

Harvard Business Review

JANUARY 15, 2014

My conversations with local managers were frustrating. There were complaints and resistance within the company, which had retained a culture of strict hierarchy and rigid, top-down management style. Many employees were not prepared to change, and almost all the managers at the Rustenburg mine were replaced.

Operations 8

Operations Industry CEO Bottom-up 8

Strategy Driven

APRIL 4, 2014

92% of all business mistakes may be attributed to poor management decisions. In 2011, the Department of Commerce estimated that there were 27.5 The average person and organization changes 71% per year. The mastery of change is to benefit from it, rather than become a victim of it. million businesses in the United States.

Budgeting 85

Budgeting Succession Consultative Crisis 85

Harvard Business Review

MARCH 5, 2012

Originally offered to just a few departments, the program is now company-wide, with more than half of all employees participating in 2011. After the event, 51% felt better about the company, and 50% felt better about themselves. Such volunteer assignments can do more than inject excitement into a humdrum job; they can ignite a career.

Participative 14

Participative Library Entrepreneur Survey 14

N2Growth Blog

SEPTEMBER 22, 2010

How can we improve the risk management, governance, control, and reporting functions for this? And I can assure you that any CEO who views him/herself as an army of one will fail. How will we measure them, and what hurdles do we need to hit to be successful? to hit your objectives? Why should we make this investment?

Team Building 284

Team Building Blog Team CEO 284

Harvard Business Review

JUNE 13, 2012

In 2005, Dimon hired Ina Drew to head the company's Chief Investment Office, the unit responsible for the bank's risk exposure. In 2011, the company dropped its requirement to exit investment positions when losses exceeded $20 million. MORE ON MANAGING RISKY BEHAVIORS. Five House Rules for Managing Risky Behaviors.

Banking 9

Banking Kahneman Document Simon 9

Harvard Business Review

FEBRUARY 3, 2014

By this argument, he deserved a raise that simply put him back close to where he was in 2011 before his compensation was cut for 2012 — a cut instituted because of, in the board’s words, his “ultimate responsibility” for the $6 billion dollar London Whale embarrassment.

Banking 8

Banking Fashion CEO Short-term 8

Harvard Business Review

FEBRUARY 7, 2013

Munich Re reports that natural disasters in 2011 caused insurance companies to substantially spend down cash reserves, with payouts exceeding premiums in the US by 16%. This leaves business leaders with two options: wait for whatever the government does and react, or pro-actively plan for a carbon-constrained future.

Insurance 9

Insurance Supply Chain Benchmarking Trends 9

Harvard Business Review

MARCH 23, 2011

Every half century or so, the risk assumptions underlying our economic, social and political foundations change dramatically. For a number of reasons, the size, complexity scale and symmetry of risk are vastly different in 2011 than 1991. Bruce Nussbaum is a member of the Council on Foreign Relations.

Uncertainty 13

Uncertainty Supply Chain Scenario Planning Sharpe 13

Harvard Business Review

OCTOBER 21, 2016

These require sophisticated, sustainability-based management. ” Improving risk management. Climate change, water scarcity, and poor labor conditions in much of the world increase the risk. Investing in sustainability is not only a risk management tool; it can also drive innovation.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

FEBRUARY 27, 2014

Wachter wrote in 2011 , a consensus has developed among academics that fraud on the market is “not just flawed, second-best, misdirected, or in need of improvement, but flat-out senseless, mindless, and reasonless.”. Economy Finance Risk management' As a result, University of Pennsylvania law professors William W.

Training 8

Training Efficiency Class Price 8

Harvard Business Review

DECEMBER 7, 2012

On March 11, 2011, a magnitude-9.0 A healthier approach also means managing acceptable losses. That's different — and, ironically, much safer — than trying to prevent failures altogether, by over-relying on past data to try "managing" risks that are inherently unknowable. Everyone knows the story.

Efficiency 9

Efficiency Supply Chain Christensen Crisis 9

Harvard Business Review

MAY 11, 2012

I read through all the lessons meant to make me a better, less cognitively biased forecaster, and started placing bets (using play money) on whether, say Muqtada al-Sadr would formally withdraw support for the current Iraqi government of Nouri al-Maliki by 30 September 2011. I paid pretty close attention in the first few months, and did okay.

How To 10

How To Politics Metrics Follow-up 10

Harvard Business Review

JUNE 16, 2015

The advice boils down to building better strategic foresight and creating more agile management and operations. In 2011, floods in Thailand stranded hard drive and automakers for months without key parts. Climate change is so far reaching, companies will want some dedicated resources to manage the operational and regulatory terrain.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

FEBRUARY 15, 2018

In 2011 Citigroup experienced a data breach of 146,000 customer records and suffered a $1.3 These firms clearly convey what information they capture and how they capture it, while offering their customers substantial control or say in that information’s sharing and use. billion stock value loss.

Policies 11

Policies Company Sample Price 11

Strategy Driven

FEBRUARY 3, 2012

Top management must endorse corporate imaging and other forms of practice development, if your company is to grow and prosper. Your key management team is dynamic, in terms of business issues. Risk management team. Copyright 2007-2011 by StrategyDriven, Inc. Each key staff member represents a learned profession.

Positioning 50

Positioning Company Strategic Planning Guidelines 50

Harvard Business Review

FEBRUARY 27, 2013

Maybe women conceive of risk-taking differently and I just didn't look through the right lens. Ginni Rometty, CEO of IBM, makes some compelling points along these lines in a 2011 talk. Risk-taking role models of both genders are important in an increasingly complex world. This is another topic ripe for further study.

Stress 9

Stress Open-book Consultative Learning-by-Doing 9