Rich Gee Group

JANUARY 4, 2011

I wanted my money back – I had the receipt, I had the merchandise in perfect condition, and virtually everything in the store was on sale at that time. Customer Service is a part of marketing. The closest I came was Prime Computer UK where, and only for expediency, Marketing was once a part of Customer Service.

Licensing 333

Licensing Price Merchandising Ethics 333

Harvard Business Review

JANUARY 3, 2011

Companies that demonstrate strategic coherence — think Wal-Mart and Coca-Cola — earn a market premium in terms of higher earnings and greater shareholder value. The big question for many leaders as they look toward 2011 is: "How can my company be one of them?". There's no doubt about it; numbers don't lie.

Strategy 15

Strategy Fixed Assets Competitive Advantage Long-term 15

Harvard Business Review

OCTOBER 6, 2014

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. Troubles at Tesco, the UK’s leading retailer, are mounting. How did this happen?

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

JANUARY 20, 2015

The market exit will stop Target’s continued losses in Canada and help the company focus on its strategic initiatives in the U.S. such as smaller stores in urban places, mobile and online, and its cheap chic merchandising focus—to “be cool again,” as Cornell told Target employees in the fall. Consider J.

Retail 8

Retail Merchandising Discount Price 8

Harvard Business Review

NOVEMBER 21, 2011

Retailers face several challenges as they enter the 2011 holiday season. Once a retailer understands the economic benefit a category can provide, it can tailor its merchandising and marketing strategies. They should think about prioritizing and merchandising lower total cost categories. Unemployment remains high.

Retail 15

Retail P&L Merchandising Hedge 15

Harvard Business Review

AUGUST 16, 2011

In the first quarter of 2011, Groupon posted a net loss of $113.9 The financial results of Groupon's traditional business continue to deteriorate, especially in mature markets, and new ventures such as Groupon Now also have failed to drive profits. Yet, the company reported ASCOI of positive $80.1

Christensen 19

Christensen Fixed Costs Metrics Venture Funding 19

Harvard Business Review

JANUARY 29, 2014

This is valuable for several reasons: Small brands can’t just open online stores and expect to be successful without hosting and curating a vibrant and nurturing community. All the merchandise sold is exclusive and limited run, refreshing every month. Each year since 2011, the company unveils an Annual Report.

Brand 15

Brand How To Franchising Merchandising 15