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Performance Measurement

Strategy Driven

They might include sales productivity metrics such as market share, the company’s ability to charge premium prices relative to peers, or sales force productivity. Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth.

ROIC 62
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Know When to Kill Your Brand

Harvard Business Review

’ the questions must be asked, ‘WHY did we start doing WHAT we’re doing in the first place, and WHAT can we do to bring our cause to life considering all the technologies and market opportunities available today?’” A better litmus test for keeping or killing a brand may be purpose.

Brand 8
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Linds Redding’s Short Lesson in Perspective

In the CEO Afterlife

Towards the end of 2011, he was diagnosed with inoperable esophageal cancer. On a productive day, aside from the mountain of dead trees (recycling hadn’t been invented in 1982), stacked polystyrene coffee cups and an overflowing ash-tray, there would also be a satisfying thick sheaf of “concepts.” But here’s the thing. To sleep on it.

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An Insider’s Account of the Yahoo-Alibaba Deal

Harvard Business Review

In each iteration, we spent a lot of time thinking about what might make the best use of our existing product. 3721’s core product was essentially an early form of search: a browser download that helped users in China go directly to destination web sites. Not surprisingly, this didn’t sit well with the local team.

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How Software Is Helping Big Companies Dominate

Harvard Business Review

They’re more productive , more profitable , more innovative , and they pay better. In 2011, venture capitalist Marc Andreessen declared that “software is eating the world.” Greater productivity meant lower prices and faster growth, leading to increased industry dominance. Andrew Brookes/Getty Images.