Harvard Business Review

FEBRUARY 29, 2012

You might simply Pinterest the elements you liked, including information about your space or noise limitations ("One-bedroom apartment on busy street in New York," or "suburban space that needs stuff protected from little kids"), and then have a retailer give you a personalized, optimal configuration. Big Isn't Enough.

Porter 17

Porter Mass Marketing Supply Chain Retail 17

Harvard Business Review

DECEMBER 29, 2011

Our most-read slideshow in 2011 was " Difficult Conversations: Nine Common Mistakes." Our most-watched video was " Rethinking Capitalism " with Harvard Business School professor Michael Porter. How Retailers Are Reinventing Shopping. Our contributors weighed in with their innovations (and innovators) to watch. Video interview.

Video 15

Video Porter Charisma Customer Loyalty 15

Harvard Business Review

MARCH 2, 2011

co-founded by Michael Porter back in the early 1980s, has seen better days. Marakon , which put value-based management at the core of its strategy concentration, is essentially defunct. Monitor & Co., Or redesigning a company's entire store system and approach to customers.

Consultative 15

Consultative Strategy McKinsey Porter 15

Harvard Business Review

MAY 1, 2015

Michael Levie, a seasoned hotel executive, and Rattan Chadha, a successful retail entrepreneur, were having dinner. In both 2010 and 2011, TripAdvisor voted citizenM “The Trendiest Hotel in the World.” The topic of conversation was the hotel industry. As they put it, “a mix of explorer, professional, and shopper.”

Industry 8

Industry Hotels Travel Airlines 8

Harvard Business Review

FEBRUARY 14, 2012

Bank of America recently considered a $5 fee for customers to get their own money via their debit card because they have to find a way to fund all those retail storefronts. Many organizations still operate by Porter's Value Chain model , where Z follows Y, which follows X. Take banking as a visible example. Conversations, not chains.

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Harvard Business Review

JANUARY 27, 2012

Last week, I moderated a "Super Session" at this year's annual National Retail Federation " Big Show." Powered by local, mobile, and social media, online retail is becoming something that no long-time, card-carrying NRF member might reasonably have anticipated. Ultra-Specialization: Ultra-specialist sites unlock latent demand.

Retail 15

Retail Fashion Merchandising Apparel 15

Harvard Business Review

MAY 3, 2018

But as the digital revolution continues to spark widespread disruption in other industries — automotive, financial services, health care, and retail — who will win? Amazon’s acquisition of Whole Foods Market is perhaps the purest expression of the blending of the digital and physical worlds of retail.

Company 8

Company Venture Capitalist GDP Retail 8