Remove 2012 Remove Information Remove Technology Remove Training
article thumbnail

How Employee Feedback May Have Prevented Deadly Meningitis Outbreak

Great Leadership By Dan

While it is the only location implicated in the widespread contamination in 2012, ex-employees of Ameridose, a drug-manufacturing organization that has some of the same owners of the NECC, have come forward with some shocking claims. From an HR perspective, this kind of information should come out long before an incident occurs.

Mentor 232
article thumbnail

Preview Thursday – Humble Leadership

Lead Change Blog

Organizations around the world are struggling with the increasing rate of change, the degree of global interconnectedness, multiculturalism, and the pace of technological advances. The following is an excerpt from Humble Leadership:The Power of Relationships, Openness and Trust by Ed & Peter Schein. Climate change is accelerating.

Schein 176
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Success Begins with Quality Customer Service

Chart Your Course

Moreover, the 2012 Accenture Global Consumer Pulse Research Study found that 63 percent of consumers said the quality of customer service received is the most important factor when choosing a brand. .” He recommends incorporating more technology, such as social media engagement and mobile communications, to achieve this goal.

Quality 182
article thumbnail

Building on Common Purpose for More Powerful and Effective Leadership

Women on Business

She explains: ← Leader Athletes: Training Long for the Long Run. By Georgia Feiste in August 27th 2012 2 Comments » Filed Under Leadership Development Tags: common purpose , Leadership , team , Teamwork. Many years ago, I was working as a senior analyst within the Information Technology department.

Power 184
article thumbnail

Customer Loyalty – Marrying Ease With Humanity

Tanveer Naseer

They seek, and have come to expect, companies will make their lives easier and provide technological solutions that enable them to do business with you “on their terms” and in the context of their busy lives. Look no farther than your smart phone and you will see what your customers really want today!

article thumbnail

The Growing Power of Women in Business

Women on Business

And while these figures represent US households, the percentages are being exported due to technology driven globalization. In 2012, 18 of the Fortune 500 companies will have women CEOs at the helm. Hewlett-Packard, another technology company, named Meg Whitman as their CEO in September 2011. Increasingly, it’s women.

Power 248
article thumbnail

Future-Proofing Your Business 2020

Strategy Driven

The other side offers raging competition as the internet opens up the market to international players through innovation and technology that is hard to keep up with. Many traditional businesses are succumbing to entities dominating web presence by implementing the latest technology. Keep yourself informed. Cloud Technology.