Harvard Business Review

APRIL 30, 2013

Between 2002 and 2012, the shareholder return of the average airline company rose an uninspiring 5.6% It was just lousy timing if you happened to be in one of these industries, which were all in the bottom quartile of total shareholder returns (share price change plus dividends paid) in the 10 years through 2012. Perhaps by a lot.

TSR 8

TSR Industry Company Airlines 8

CO2

APRIL 1, 2022

Generation Z , which includes anyone born between 1997 and 2012, influences your business more each day as the generation enters the workforce and its purchasing power increases. It’s more likely that they set out to meet an unmet need in the market. greater annualized total shareholder return (TSR) 7.7%

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

Generation Z , which includes anyone born between 1997 and 2012, influences your business more each day as the generation enters the workforce and its purchasing power increases. It’s more likely that they set out to meet an unmet need in the market. greater annualized total shareholder return (TSR). greater revenue growth.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

Harvard Business Review

MAY 25, 2017

” Take, as an example, the world’s largest mining company by market capitalization, BHP Billiton. Specifically, to help modify the bank’s culture to match its stated values, the Remuneration Committee and Board recommended a change to the reward split: TSR 50%, customer satisfaction 25%, and people and community 25%.

TSR 8

TSR Banking Committee Incentives 8

Harvard Business Review

OCTOBER 3, 2012

The results are staggering: same-store sales are up 55% from the first half of 2011 to the same period in 2012. The findings revealed that a group of companies emerged with higher total shareholder return (TSR) than their peers post-recession. Several companies came out of the recession stronger than they were when it started.

TSR 15

TSR Apparel Consultative Uncertainty 15

Harvard Business Review

OCTOBER 3, 2012

The results are staggering: same-store sales are up 55% from the first half of 2011 to the same period in 2012. The findings revealed that a group of companies emerged with higher total shareholder return (TSR) than their peers post-recession. Several companies came out of the recession stronger than they were when it started.

TSR 8

TSR Apparel Consultative Uncertainty 8