Harvard Business Review

JUNE 27, 2012

To this day, Cook continues as one of the best when it comes to operational excellence. It's fascinating to watch where Cook has spent his time at work so far in 2012. Cook's public face is deeply and publicly connected to Apple operations, ranging from supply chain challenges in China to eating with employees in Apple's lunchroom.

Supply Chain 15

Supply Chain Retail PR Industry 15

Harvard Business Review

SEPTEMBER 12, 2017

Now Amazon can supplement that knowledge with direct, proprietary insights about the offline retail world. What Amazon will now study in the brick-and-mortar world – and more importantly, what it learns and how it applies the insights – can transform consumer retail in the United States. Changing price perception.

Price 8

Price Retail Competitive Advantage Long-term 8

Harvard Business Review

SEPTEMBER 13, 2017

For slaughterhouses and retailers (Brazilian operations), we also projected positive benefits: $20 million to $120 million (0.01% to 0.1% We set about investigating the financial costs and benefits of the uptake of sustainable and deforestation-free beef by ranchers, slaughterhouses, and retailers in Brazil. of revenues).

Supply Chain 8

Supply Chain Net Present Value Retail Cost of Capital 8

Harvard Business Review

JANUARY 20, 2015

a year between 1964 and 2012 to only 2.1% In retail, for instance, productivity could increase by another one-third in developed economies and double in emerging economies between 2012 and 2025. In the near term, improving operations and procurement is the most promising lever for higher productivity. We disagree.

Globalization 8

Globalization Productivity Products GDP 8

Harvard Business Review

APRIL 9, 2013

The news wasn''t terribly surprising as 2012 had been a challenging year: sales were down by $4.3B, the company lost close to $1B, and its stock price dropped by more than 50%. Just as important, Johnson was trying to significantly change the retailer''s merchandise offerings and hence, its customer base. So now what should J.C.

Merchandising 8

Merchandising Discount Retail Price 8

Harvard Business Review

SEPTEMBER 19, 2014

Informal retail and cash purchases are the norm, and that has its risks and costs. More people have mobile money accounts than bank accounts in at least nine African countries, up from four in 2012. The second is the need to lower the costs and risk of retail and trade based primarily on cash transactions.

Banking 8

Banking Retail Wireless Operations 8

Harvard Business Review

OCTOBER 8, 2012

The Wall Street Journal recently broke a story which revealed two surprises about the pricing practices of Internet retailers: Prices change often and widely. Internet retailers have discovered that the web is a perfect setting to optimize prices. So what can brick and mortar retailers learn from these pricing practices?

Price 8

Price Retail Discount Ethics 8

Harvard Business Review

JUNE 22, 2012

Some senior leaders simply lean harder on their operating units, increasing their targets and demanding more growth. A few years ago, one of the world's largest retailers had literally hundreds of initiatives going after same-store sales growth. So can having a corporate reserve fund to help the operating units pay for organic growth.

Retail 11

Retail Long-term Short-term Apparel 11

Harvard Business Review

JUNE 7, 2016

Operations in a Connected World. Some retailers and manufacturers—in the apparel, footwear, and electronics industries—have launched programs to make their customers interested in preserving their products and preventing things that still have value from going to the landfill. Insight Center. Sponsored by Accenture.

Company 8

Company Apparel Incentives Retail 8

Harvard Business Review

DECEMBER 6, 2016

But when I learned that our retail partners had recently started asking about the impact of our sustainability programs, I agreed that Cabot would undergo the rigorous B Corp certification process to provide an objective measure. In 2012, Cabot became a certified B Corp. ” Benchmarking and Operational Cost Savings.

Cooper 8

Cooper Benchmarking Reputation Brand 8

Harvard Business Review

NOVEMBER 29, 2013

Its gross domestic product has surged from less than $150 billion in 1978 to $8,227 billion in 2012 (see “China’s GDP” chart below). Foreign investors have flocked to the country’s shores as many of the world’s largest manufacturers have established operations there. percentage points in 2003-2012.

GDP 13

GDP Supply Chain Globalization Technology 13

Harvard Business Review

DECEMBER 14, 2018

Alternatively, the company can operate in stealth mode by targeting customer segments that have been poorly served or ignored by traditional distributors. In 2012, with the launch of the Surface product line, Microsoft began directly competing with the manufacturers and OEMs who had been its distribution partners for decades.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

DECEMBER 10, 2012

So, naturally, watching their profit margin drop precipitously as customers flock to these other retail centers, Best Buy is trying to figure out a way to compete. Based on the theory of disruption alone, it's hard to say what the retail giant should do. It's just not a good decade to be Best Buy.

Price 9

Price Retail Business Model Christensen 9

Harvard Business Review

DECEMBER 10, 2015

We attracted many new doctors when we opened a replacement hospital in 2012, ultimately doubling the size of our medical staff. Given our positive partnerships thus far, we embraced this opportunity and partnered with Cadence in 2012, using our shared revenue and expense model. How Our Journey Began. A culture of shared values.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

JUNE 24, 2013

retailer, spent the last three decades improving its supply chain processes, and designing and launching a series of services, including smaller local convenience stores and online shopping. having sacrificed customer intimacy for increased operational excellence gains through widespread cost cutting, are well documented.

Organization 8

Organization Supply Chain Customer Intimacy Stress 8

Harvard Business Review

MARCH 22, 2013

They are fiercely focused on operations, because they know that's how money is made or lost. By innovating, operating efficiently, and exploiting market niches, Zhang has confronted well-established manufacturers of the North on their own territory and used his success there as leverage to win in the global game. They learn fast.

Globalization 15

Globalization Chief Financial Officer Class Licensing 15

Harvard Business Review

JULY 28, 2016

The scrappy startup, launched in 2012, offered a blades-by-subscription service for as little as $3 a month and quickly grew to a team of 45 engineers and 3.2 The economic slowdown in China has slowed brick and mortar retail in the country. Buttoned-down Unilever just paid $1 billion dollars for the Dollar Shave Club.

Business Model 8

Business Model Retail Brand Henderson 8

Harvard Business Review

MARCH 28, 2013

The consumer-goods supply chain typically moves from large Western or indigenous manufacturers to distributors to wholesalers to family-owned shops and finally to micro-retailers selling from carts or by the roadside. — for temporary warehouse sites. HAVE I GOT A DEAL FOR YOU. Should You Buy That Used Start-Up?

Supply Chain 8

Supply Chain EBITDA NGO Taylorism 8

Harvard Business Review

DECEMBER 8, 2015

Today, low-end Android smartphones retail for around $30 in many parts of the developing world, making them widely affordable to many consumer segments. It’s the operating system, applications, and, of course, the access to data. Making their sites lighter and quicker to load is an opportunity for all brands.

Advertising 8

Advertising Brand Marketing Cost 8

Harvard Business Review

APRIL 1, 2014

Starting in 2012, my colleagues and I began taking a closer look at the hands-on experience of data scientists. At Stanford, I conducted 35 interviews of data analysts from 25 organizations across a variety of sectors, including health care, retail, marketing, and ?nance. Since then I’ve spoken with another 200-300 analysts.

Analysis 11

Analysis Agility Diversity Tools 11

Harvard Business Review

MAY 8, 2014

Operational meltdowns can devour a midsized company’s cash. The story of MBH Architects, a northern California firm that designs retail stores, conveys an important lesson on how to survive such a cash crisis. Retailers halted construction on new stores and shuttered underperforming ones. 2012 revenue was 84% of 2007 revenue.)

Crisis 8

Crisis CFO GAAP Banking 8

Harvard Business Review

MARCH 8, 2012

Further, we'll see a roll-out of 4G wireless services across the country in 2012. It's a reflection of what's happening in the domestic retail space more broadly. Infibeam's founder projects growth of the retail economy from $400 billion today to $1 trillion by the end of the decade. billion e-commerce sector, says Avendus).

Venture Capitalist 14

Venture Capitalist Entrepreneur Conference Wireless 14

Harvard Business Review

APRIL 26, 2012

And although the retail giant's green efforts have done a lot to showcase the company's commitment to sustainability, sometimes Walmart gives its critics some legitimate ammo, like the recent revelations and allegations of corruption in its Mexican operations. So what do the recent allegations mean for Walmart's sustainability efforts?

Ethics 12

Ethics Short-term Marketing Operations 12

Women on Business

DECEMBER 20, 2012

In 2012, according to the State of Women-Owned Businesses Report from American Express Open, there are more than 8.3 In 2012, over 50% of dentists are women, as are 47% of medical students. how to keep all her channels operating in concert with one another. The gender gap has continued to widen since then. million in 2011.

Trends 265

Trends Power Simon Real Estate 265

Harvard Business Review

OCTOBER 14, 2014

One of Buffer’s practices is to default to transparency — it is relentlessly forthcoming about its operations, its learning, and its performance. billion dollars in sales (a 50% increase over 2012) in the Etsy marketplace alone. Buffer builds tools to help businesses manage and analyze their social media activity.

Company 9

Company Business Model Workshop Metrics 9

Harvard Business Review

JUNE 26, 2014

There is no fee charged to retailers who use it and no exorbitant interest rates lying in wait for consumers. retail businesses lose about $40 billion annually because of the theft of cash alone. This cost is also disproportionately borne by mom-and-pops, many of which operate in poor neighborhoods and rural areas.

Cost 8

Cost Transportation Banking Retail 8

Harvard Business Review

MARCH 12, 2015

The optimism about Africa clouds some obvious challenges any operator in the continent will confront. Online businesses operate delivery motorbikes, which increase the cost of doing business there. Take Jumia , a leading online retailer in Nigeria that sells everything from home goods to mobile phones to health and beauty supplies.

Entrepreneur 8

Entrepreneur Open-book Marketing System 8

Harvard Business Review

MARCH 22, 2013

They are fiercely focused on operations, because they know that's how money is made or lost. By innovating, operating efficiently, and exploiting market niches, Zhang has confronted well-established manufacturers of the North on their own territory and used his success there as leverage to win in the global game. They learn fast.

Globalization 8

Globalization Chief Financial Officer Class Licensing 8

Harvard Business Review

MAY 28, 2018

Large companies in industries ranging from retail, to aerospace, to financial services are buying talent and technology to develop new digital capabilities and reinvent themselves quickly. Julian Watt/Getty Images. Facebook could have easily created its own end-to-end encrypted instant messaging service, or a social photo sharing app.

Company 8

Company Business Model Price Technology 8

Harvard Business Review

SEPTEMBER 15, 2011

That may seem obvious in the age of the crowd, but it's far from operational. Best Buy's 100,000 retail employees engage in more than a billion customer interactions every year — but, until recently, the feedback from those experiences amounted to a random trickle of anecdotes. But don't take it from me. Story by Steve Wallin.

Management 12

Management McKinsey Letter Retail 12

Harvard Business Review

JULY 22, 2016

British retailer ASOS also maintains a popular Instagram account. For most organizations, this is the least risky option, and a good middle road, despite the fact that many traditional organizations often see digital network operators as threats rather than allies.

Real Estate 8

Real Estate Business Model Incubator Short-term 8

Harvard Business Review

OCTOBER 31, 2013

Moreover, in a stunning display of large-scale, bounded rationality , more than 4600 of JC Penney’s head office staff used nearly 35% of the company’s broadband for streaming Youtube during office hours in 2012. Where goals are infeasible the leader should explicitly state the reason and logic behind what’s been omitted.

Management 8

Management How To Dunning Mission Statement 8

Harvard Business Review

DECEMBER 20, 2011

This post is part of the HBR Forum, The Future of Retail. Doug Rauch, the former president of Trader Joe's, visited my Service Operations class at MIT last week. All of these retailers, along with Trader Joe's, invest significantly more in their employees than is typical for their retail peers.

Retail 15

Retail Human Capital Operations Class 15

Harvard Business Review

MARCH 11, 2013

Penney's disastrous 4th quarter 2012 loss of $2.51 So when he takes on an investment that necessitates improving the core operations of the company in question, whether Borders, Target or J.C. per share, which capped off a year with a greater than 30% same-store sales decline, should have come as no surprise.

Strategy 15

Strategy CEO Definition Company 15

Harvard Business Review

APRIL 28, 2015

Instead, they’re taught to focus on their income statement and optimize their operations around preserving profitability. On a short-term basis, the only thing they can expect in return for focusing on data is the headaches that follow from explaining, justifying, and evaluating their operations to colleagues and investors.

Business Model 8

Business Model System Management Supply Chain 8

Harvard Business Review

JULY 16, 2013

Our 2012 survey, in partnership with WomenCorporateDirectors and Heidrick & Struggles, of more than 1,000 corporate directors across the globe, found that only 48% of the boards had a formal process of determining the combination of skills and attributes required for their board and, therefore, for new directors.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

JUNE 20, 2014

When Deborah DiSanzo took over as CEO of Philips Healthcare in May 2012, she knew that engineering would continue to drive innovation. That process incorporates operations, customer service, R&D, clinical specialists, sales, supply chain operators, and service teams. Who should lead our transformation?

CEO 8

CEO Marketing Hotels Long-term 8