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Mars Incorporated: A Sweet Place to Work

Coaching Tip

95 on the 2013 list, Mars boasts employees who love not only the products they make but also the office culture and the company's long-standing principles. For example, a typical Mars plant manager influences associates by his or her ability to pace development of operational systems and innovative approaches. Related articles.

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Leadership Matters

N2Growth Blog

In 1973/4 I participated in an Overseas Fellowship at General Motors Institute (now Kettering University) in a work/study cooperative programme in Flint, Michigan, which was the birthplace of GM. I had joined the Rio Board in 2009, so I already had broad oversight of the company’s diverse operations.

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6 Silent Productivity and Profitability Pitfalls, part 5 of 7

Strategy Driven

Contemporary information systems are blind to many of the key drivers of productivity and have consistently failed in their quest to integrate the diverse operations of a company. But a new generation of coordination tools is available, and the innovators of the world are using them. About the Author. Consider leaving a comment!

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New Research: You're Doing Customer Experience Innovation Wrong

Harvard Business Review

"Innovation" has become a buzzword in the customer experience field. They also believe that innovation will help them achieve these lofty goals — and they''re investing accordingly. Sixty-nine percent of these respondents report that their companies have dedicated personnel for customer experience innovation.

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Leadership Development Should Focus on Experiments

Harvard Business Review

Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012. product pricing, operational efficiency, customer service, etc.). Someone else designed an experiment to get a plant operation down to zero accidents.

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The Comprehensive Business Case for Sustainability

Harvard Business Review

When firms fail to establish good relationships with their stakeholders, it can lead to increased conflict and reduced stakeholder cooperation. This can disrupt a firm’s ability to operate on schedule and budget. Fostering innovation. ” Improving risk management. billion in mining projects since 2010.

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Building a Software Start-Up Inside GE

Harvard Business Review

Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. A design studio is geared for collaboration and innovation work with customers and partners. The first step was to hire someone to run it.