Strategy Driven

AUGUST 6, 2013

Such consistency promotes the error-free performance necessary for high-risk and high-quality operations. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement.

Management 63

Management Tactics Tools Document 63

Coaching Tip

JANUARY 26, 2013

95 on the 2013 list, Mars boasts employees who love not only the products they make but also the office culture and the company's long-standing principles. The "Five Principles of Mars": quality, responsibility, mutuality, efficiency, freedom. These operational managers' value to Mars is they initiate or design positive changes.

Forrester 130

Forrester Brand Cooper Executive Coaching 130

Strategy Driven

AUGUST 27, 2013

Inspecting the jobsite and taking preemptive mitigating action can reduce an organization’s healthcare, equipment repair and replacement, lost operational productivity, and warranty defect correction costs. You just finished reading Human Performance Management Best Practice 10 - Jobsite Inspections ! Consider leaving a comment!

Management 60

Management Tools Newsletter Article 60

Tanveer Naseer

SEPTEMBER 17, 2013

The idea of what we focus on was one of the central themes of my talk on what leaders need to address in terms of managing the various challenges their organization faces or will face going forward. Guy Kawasaki and Tanveer Naseer – MHLC 2013 3. “It’s

Organization 264

Organization Conference Audience Globalization 264

Strategy Driven

MARCH 26, 2013

While management observation programs serve many purposes, they primarily exist to drive achievement of the organization’s goals in a manner consistent with its values. These formal, documented observations accomplish this by shaping and reinforcing personnel behaviors critical to supporting excellent operational performance.

Management 54

Management Document Newsletter Article 54

Marshall Goldsmith

AUGUST 18, 2014

My dad operated a two-pump gas station. Mudd’s pride and integrity were more important to him than money, and he had enough faith in the quality of his work, and in my father, to make the offer he did. He didn’t give pep talks about quality or values. This “pay-for-results” idea wasn’t mine. My mom was a school teacher.

Long-term 130

Long-term Learning-by-Doing Executive Coaching Metrics 130

Strategy Driven

NOVEMBER 5, 2013

Non-value added ‘wastes’ are a drain on the productivity of your operations and cost you in schedule, quality, and capital. Greg Gaskey is a StrategyDriven Principal with over twenty years of nuclear plant operations, maintenance, and large-scale program and project management experience. About the Author.

Transportation 60

Transportation Tactics Execution Six Sigma 60

Strategy Driven

OCTOBER 22, 2013

Non-value-added ‘wastes’ are a drain on the productivity of your operations and cost you in schedule, quality, and capital. Overproduction , the first of the 8 biggest wastes of Lean Operations, focuses on the unnecessary production of product before the customer demands it. About the Author. All rights reserved.

Tactics 60

Tactics Execution Six Sigma Operations 60

Strategy Driven

NOVEMBER 19, 2013

Non-value added ‘wastes’ are a drain on the productivity of your operations and cost you in schedule, quality, and capital. Costing the organization in excess material costs, holding costs, and potentially obsolescence costs, this waste can cost the organization upwards of millions of dollars in annual operations funds.

Tactics 65

Tactics Execution Six Sigma Operations 65

Strategy Driven

APRIL 3, 2013

The paper describes how best practices in measuring organizational performance in the nuclear power industry can be applied to healthcare providers facing the daunting challenge of concurrently increasing production, efficiency, and quality – all while reducing operating costs. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Six Sigma 62

Six Sigma Organization White Paper Efficiency 62

Strategy Driven

FEBRUARY 6, 2013

Senior industry leader adds hands-on management and operational experience to StrategyDriven’s Power & Utilities focused advisory services. At StrategyDriven, we’re proud to be working with industry leaders to address these challenges and adapt their organizations so they continue to operate safely, reliably, and efficiently.”.

Chief Executive Officer 50

Chief Executive Officer Execution Operations Asset Management 50

Strategy Driven

JULY 30, 2013

Ensuring these numerous metrics remain well aligned, their output quality and relationship integrity preserved, and their meaning well understood while continuing to be of value to executives, managers, and employees necessitates a method of inventorying the measures themselves and their underlying construction characteristics.

Metrics 60

Metrics KPI RACI Article 60

Strategy Driven

DECEMBER 20, 2013

Despite the realization that computer software greatly enhances the efficiency with which businesses operates, the use of recruitment software is not widespread. Quality Pre-Screening. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Talent Management Best Practice 5 – Include Talent Needs in Business Plans.

Succession 65

Succession Talent Management Software Human Resources 65

Leading Blog

DECEMBER 25, 2016

The ability to produce at an elite level, in terms of both quality and speed. (To How do we create the future while managing the present? The Outward Mindset : Seeing Beyond Ourselves by The Arbinger Institute Unknowingly, too many of us operate from an inward mindset—a narrow-minded focus on self-centered goals and objectives.

Books 150

Books Leadership Cialdini Govindarajan 150

Deming Institute

JANUARY 5, 2017

Thankfully, I also had some very good managers who still fell victim to conventional wisdom management ideas, such as a store manager creating special sales incentives and contests that seemed silly and unnecessary. I had experience a bullying boss who didn’t listen to their employees.

Deming 46

Deming TQM Kaizen Crisis 46

Deming Institute

JANUARY 16, 2017

Sadly, it didn’t take very long to realize that the plant had a very traditional management style, very traditionally combative labor/management relations, and a typical blame-and-shame, command-and-control environment that made people miserable and didn’t deliver quality to the customer or any of the right business results.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Strategy Driven

OCTOBER 16, 2013

They learned and practiced how to communicate effectively and resolve conflicts, build teams to succeed, lead meetings that didn’t waste time, lead change that would stick, walk the talk with our organizational values, and finally how to engage and manage our talent. High quality service was not a value before we started.

Leadership 65

Leadership Training Peer Review Budgeting 65

Strategy Driven

DECEMBER 5, 2013

Yet, despite the negative connotations, most companies still operate bureaucratically – insisting employees work inside of increasingly complex structures with processes and procedures designed to standardize or control everything. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Silent Killer #3: Bureaucratic Styles.

Productivity 50

Productivity Products Six Sigma Competitive Advantage 50

Strategy Driven

NOVEMBER 7, 2013

Unfortunately contemporary management theory and practices have ill prepared us for our current reality. So where Ford incorporated everything into one integrated mega-plant, Ohno designed operations for a network of factories. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Consider leaving a comment!

Ohno 51

Ohno Productivity Products Six Sigma 51

Strategy Driven

NOVEMBER 13, 2013

Dig hard into your operation to see what’s wrong. Conflict needs to be managed, measured, and meaningful. Train everyone on the team in conflict management skills. #3 Your customers are constantly advising your competition about how they can deliver better quality or lower price than you can. You couldn’t be more wrong.

Price 93

Price Innovation Incentives Learning-by-Doing 93

Harvard Business Review

MAY 23, 2018

We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. As part of this research, we conducted 120 interviews, including nine with board members and 19 with top managers. Practice #1: Increase trust by defining new conversational norms.

Strategy 8

Strategy Analysis Operations CFO 8

Strategy Driven

APRIL 17, 2013

” Marketing can sometimes slip through the cracks given the constant and pressing demands of sales, client service, and internal operations. Money: More leads generate more revenue; plus, customers are willing to pay more for a high quality brand. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. All rights reserved.

Marketing 50

Marketing Press Release Consultative Brand 50

Harvard Business Review

JULY 31, 2014

The National Labor Relations Board ruling on Tuesday that McDonald’s could be held responsible for labor conditions in its franchisees’ operations has business groups and lawyers crying foul. And if a business partner is committing labor transgressions, there are likely quality, safety, or other problems lurking somewhere, too.

Supply Chain 8

Supply Chain Compliance Franchising How To 8

Harvard Business Review

JULY 24, 2017

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. We have hired more than 5,000 new employees since beginning the effort in late 2013.) What did we do?

Management 8

Management IPO Diversity Long-term 8

Harvard Business Review

OCTOBER 17, 2018

Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. Medicine involves leadership. Insight Center. The Future of Health Care.

Training 10

Training Leadership Health Care Education 10

Harvard Business Review

JULY 3, 2018

We are academics and practitioners focused on product recovery economics and life cycle asset management. We began collaborating when we recognized how interlaced asset management and product recovery were in textbook CEs. We identified these approaches through our work with life cycle asset management company DLL.

Policies 8

Policies Asset Management Cost Productivity 8

Harvard Business Review

SEPTEMBER 23, 2015

Agency for Healthcare Research and Quality (AHRQ) rolled out the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey in 2006 to measure standards of hospital care from the patient standpoint. ” The HCAHPS survey asks the patients to rate their quality of experience during the stay at the hospital.

Survey 8

Survey Health Care Process Quality 8

Harvard Business Review

DECEMBER 23, 2016

The ManpowerGroup Contingent Workforce Index of 2013 showed 40% of all ManpowerGroup consulting engagements blended permanent and contingent workers. The disconnect between HR and Procurement often means either choice is suboptimal on its own, so operating managers circumvent both HR and Procurement.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

FEBRUARY 12, 2016

In 2013, we created a global Social Media Center of Expertise (CoE), staffed by about 600 people in five regions from the marketing, communications, and customer care teams, with the goal of enhancing the company’s market-based decision making (part of CEO Mary Barra’s mantra of earning customers for life ). Keep it simple.

Media 8

Media Automotive Globalization Active Listening 8

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. This also forces us to deliver great quality on every project.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

APRIL 30, 2018

The problem is two-fold: first, hospital administrators and managers struggle to effectively implement these tools. To fix this, in 2012 hospital administrators and managers implemented TeamSTEPPS , a commonly used set of evidence-based strategies and tools (e.g., Second, they struggle to sustain change that’s made.

Long-term 8

Long-term Janis Quality Consensus 8

Harvard Business Review

SEPTEMBER 13, 2017

For slaughterhouses and retailers (Brazilian operations), we also projected positive benefits: $20 million to $120 million (0.01% to 0.1% From 1993 to 2013 the cattle herd in the Brazilian Amazon rain forest — covering most of country’s northern region — expanded by nearly 200%, to more than 60 million head.

Supply Chain 8

Supply Chain Net Present Value Retail Cost of Capital 8

Harvard Business Review

OCTOBER 21, 2016

These require sophisticated, sustainability-based management. This can disrupt a firm’s ability to operate on schedule and budget. ” Improving risk management. ” Improving risk management. On the contrary, academic research and business experience point to quite the opposite.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

DECEMBER 31, 2015

They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs. To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers. It was fully integrated into emergency room operations at St.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

JANUARY 20, 2015

Twenty-two percent of survey participants included top-level sales leaders such as vice presidents of sales, 14% were front-line sales managers who manage salespeople, 17% were hybrid sales managers who sell directly to customers and manage other salespeople, and 47% were salespeople who carry their own quotas.

Team 8

Team Participative Survey Informal Structure 8

Harvard Business Review

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. Compensation committees often start by tying bonuses and long-term incentives to goals related to compliance and risk management.

Execution 8

Execution Incentives How To Committee 8

Harvard Business Review

NOVEMBER 21, 2013

In April 2013, over 1,100 workers died in Bangladesh when a garment factory complex called Rana Plaza collapsed. That’s the discussion I moderated on November 18, 2013, at the Boston Global Forum. Bangladesh’s factory owners, who operate with tight margins in a highly competitive industry, find it tough to invest in improvements.

Retail 8

Retail Globalization Short-term Price 8