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Driving Success through the Employee Experience

HR Digest

By asking smart questions and tapping into a diverse set of perspectives, you’ll gain a stronger understanding of how to create positive change within your own team. Capozzi joined McDonald’s in 2020 from The Boeing Company, where she served as CHRO since 2016. What skills do the global HR managers of the future need to acquire?

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Companies in US Are Giving a Day Off To Vote

HR Digest

It reported that roughly around 56% of the US voting-age population voted in the 2016 elections, which is a 20-year low turnout. Outdoor equipment retailer, Patagonia has announced that it will shut down its headquarters, offices, stores and distribution centers for Election Day, as it had previously done in 2016 and 2018.

Company 52
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Meet My Next Group of Coaches!

Marshall Goldsmith

First in December 2016 in Phoenix where they learned from Alan Mulally as well as me. Doug Winnie – ActionCOACH #1 small business coach 2016. Human Resources & Leadership Development Professionals—Cohort 1. Human Resources & Leadership Development Professionals—Cohort 2. External Coaches—Cohort 2.

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Why the Best Internal Candidate Might Be from an Unlikely Part of the Company

Harvard Business Review

Both companies named leaders from completely different parts of the business as their current heads of People — Apple’s Deidre O’Brien came from Worldwide Sales and Operations and Microsoft’s Kathleen Hogan came from Worldwide Services at Microsoft. Greater diversity of perspectives. Improved retention of top talent.

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The 3 Essential Jobs That Most Retention Programs Ignore

Harvard Business Review

For more than a decade, leading human resource strategists have hit on a recurring theme: You want your star players working in the roles that matter most to the business. That makes retaining them very different from retaining someone who wants to scale the corporate hierarchy by managing increasingly larger operations.

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Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Harvard Business Review

In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at customer experience have one-and-a-half times as many engaged employees as customer experience laggards do. The keys to customer experience excellence show companies how to succeed in the employee experience as well.

Brand 8
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Seven Lessons American Manufacturing’s Decline Can Teach Any Company

Strategy Driven

Don’t make this a human resource exercise. Don’t let this become a “check the box to keep human resources happy” exercise. And give it the same time, importance, attention, and resources as you do the strategic operating plan. What Went Wrong and How to Make It Right. About the Author.

Company 50