Remove 2017 Remove Goal Remove Metrics Remove Operations
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Trent Henry on Building Tomorrow’s Leaders

HR Digest

Companies with greater diversity not only have higher retention, but they have higher revenues and operating results, as well as higher brand recognition in their marketplaces. We track progress through standardized metrics and measurement.

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The Surprising Power of Business Experiments

Skip Prichard

By early 2017, about 2.2 When it finally came to my attention, I realized right away that large-scale, controlled experimentation would revolutionize the way all companies operate their businesses and how managers make decisions. Consider Kohl’s, the large retailer, which in 2013 was looking for ways to decrease its operating costs.

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How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned

Harvard Business Review

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” It ensures alignment of goals, resources, and people.

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Rethinking How Medicaid Patients Receive Care

Harvard Business Review

Using this approach to build each new Medicaid team, we then armed the primary care team with the operating structure, data, and incentives needed to create engagement with our patients wherever they are, enveloping them with compassion and the latest in evidence-based care. Our primary care clinicians operate in multidisciplinary teams.

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Fostering Employee Innovation at a 150-Year-Old Company

Harvard Business Review

To achieve that goal, however, we must innovate not only in terms of science and R&D, but also in how we run our business. For example, in 2017 we created the CATALYST fund, a combination of professional support (using Lean Startup principles) and money to explore larger business opportunities across the company.

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How to Set More-Realistic Growth Targets

Harvard Business Review

This is because many fundamentally mismanage the growth gap, which is the difference between their growth goals and what their base businesses can deliver. If the firm sought to drive serious growth in 2017 and 2018, a lot more resources would be required much earlier. Maximum resources are needed early on.

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7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business Review

During my years at OSHA, where I served as the Assistant Secretary of Labor from 2009 through the beginning of 2017, I received several reports of safety system failures at DuPont facilities. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked.