Marshall Goldsmith

APRIL 21, 2014

Peter Drucker has defined knowledge workers as people who know more about what they are doing than their boss does. Our findings were clear: Leaders who ask, listen, learn and consistently follow up are seen as becoming more effective. Why is asking so important? In the Information Age, leaders must manage knowledge workers.

360-Degree Feedback 136

360-Degree Feedback Follow-up Learning-by-Doing Bottom-up 136

Marshall Goldsmith

FEBRUARY 18, 2013

Peter Drucker has defined knowledge workers as people who know more about what they are doing than their boss does. Our findings were clear: Leaders who ask, listen, learn and consistently follow up are seen as becoming more effective. Why is asking so important? In the Information Age, leaders must manage knowledge workers.

360-Degree Feedback 98

360-Degree Feedback Follow-up Learning-by-Doing Bottom-up 98

Marshall Goldsmith

SEPTEMBER 23, 2013

This perception has been validated in reviewing the 360 degree feedback scores for executives in 30 major corporations. The item “provides effective coaching when needed” consistently scores in the “bottom 10″ of all items when direct reports evaluate their executives. Where are we going?

Process 160

Process 360-Degree Feedback Report Execution 160