Marshall Goldsmith

MAY 5, 2014

If you are so brilliant that you can consistently judge your boss, and your boss is so stupid that he merits endless hours of critique, why do you report to the idiot? You don’t enhance your career. Coaching Employee Engagement Leadership' This way, you may eventually get a better job and a new boss. You demean yourself.

360-Degree Feedback 122

360-Degree Feedback Learning-by-Doing Survey CEO 122

Marshall Goldsmith

OCTOBER 7, 2013

We first get an agreement with our coaching clients and their managers on two key variables: 1) what are the key behaviors that will make the biggest positive change in increased leadership effectiveness and 2) who are the key stakeholders that should determine (one year later) if this change has occurred. That is just not what I do.

Leadership 117

Leadership 360-Degree Feedback Follow-up Learning-by-Doing 117

Marshall Goldsmith

AUGUST 22, 2011

I may be the only executive educator who actually measures whether the participants in my leadership development courses actually do what I teach--and then measures if they are seen as becoming more effective leaders. It also probably explains why you don't do many things in your life and career that you know you should.

360-Degree Feedback 129

360-Degree Feedback Prahalad Follow-up Participative 129

Marshall Goldsmith

DECEMBER 31, 2012

I am probably the only executive educator that you have ever heard of who actually measures if the participants in my leadership development courses do what I teach – and then measures if they are seen as becoming more effective leaders. About 30% do absolutely nothing. I am not ashamed of these numbers. I am proud of these numbers!

360-Degree Feedback 102

360-Degree Feedback Follow-up Bottom-up Participative 102

Marshall Goldsmith

MAY 1, 2012

Most of us hate getting negative feedback, and we don't like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. Rightly or wrongly, feedback is associated with judgment. For example, if you want to be a better listener, almost any fellow human can give you ideas.

360-Degree Feedback 127

360-Degree Feedback Participative Committee Efficiency 127

Marshall Goldsmith

MAY 3, 2011

This should have been the apex of Mike's young career. To Help Others, Start With Yourself General Mills CEO Steve Sanger once told 90 of his colleagues: 'Last year my team told me that I needed to do a better job of coaching my direct reports. I just reviewed my 360-degree feedback.

360-Degree Feedback 115

360-Degree Feedback Gordon CEO Learning-by-Doing 115

Marshall Goldsmith

FEBRUARY 1, 2012

Most of us hate getting negative feedback, and we don't like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. Rightly or wrongly, feedback is associated with judgment. For example, if you want to be a better listener, almost any fellow human can give you ideas.

360-Degree Feedback 114

360-Degree Feedback Participative Committee Efficiency 114

Marshall Goldsmith

AUGUST 5, 2012

Most of us hate getting negative feedback, and we don’t like to give it. I have reviewed summary 360-degree feedback reports for more than 50 companies. Rightly or wrongly, feedback is associated with judgment. They don’t have to know you. FeedForward does not imply superiority of judgment.

360-Degree Feedback 89

360-Degree Feedback Participative Committee Positioning 89

Harvard Business Review

FEBRUARY 4, 2014

Many companies provide you with so-called 360-degree feedback based on anonymous surveys from your boss, peers, and direct reports. In reality, for managers seeking promotion, such feedback is of only marginal benefit because its frame of reference is how you’re doing in your current job, at your current level.

Career 9

Career 360-Degree Feedback Mentor Long-term 9

Harvard Business Review

SEPTEMBER 7, 2012

But there is one thing we've personally seen that profoundly and consistently changes lives — what's generally referred to as the 360-degree feedback process. Maybe that's why our blood comes to a slow boil when we see a popular columnist arguing that 360-degree feedback programs fail.

360-Degree Feedback 15

360-Degree Feedback Review Participative Survey 15

Harvard Business Review

JULY 14, 2014

In the process of coaching hundreds of top female executives over the past decade, we’ve routinely interviewed hiring managers and pored-over 360-degree feedback reports in search of trends and commonalities. This is the range of comments we see everyday from women in 360-degree feedback conversations.

360-Degree Feedback 8

360-Degree Feedback CFO Career Trends 8

Harvard Business Review

DECEMBER 27, 2016

Doctors were once viewed as ill-prepared for leadership roles because their selection and training led them to become “heroic lone healers.” The emphasis on patient-centered care and efficiency in the delivery of clinical outcomes means that physicians are now being prepared for leadership. ” But this is changing.

Management 15

Management 360-Degree Feedback Mayo Training 15

Harvard Business Review

APRIL 4, 2013

But our work with leadership development and 360-degree assessments does not confirm that a likability penalty as women rise to the top is one of those barriers. Taking items from our 360-degree feedback instrument such as "Do you stay in touch with issues and concerns of individuals in the work group?"

360-Degree Feedback 10

360-Degree Feedback Succession COO Middle Management 10

Harvard Business Review

FEBRUARY 25, 2014

In reviewing several thousand 360-degree feedback surveys we found that both women and their managers cite political savvy as an ongoing development need for women. Consider this entry from a 360-degree performance report we reviewed: “Her direct reports like her and she’s the best at serving clients.

Politics 8

Politics 360-Degree Feedback Skills Seminar 8

Harvard Business Review

APRIL 14, 2017

Or a 360-degree feedback report. ” Nira’s thoughts raced with all the reasons this feedback was ridiculous: I am the creative director of this company. This is contrary to every piece of feedback I’ve received my entire career. Maybe it’s your performance review. So dig deeper.

360-Degree Feedback 14

360-Degree Feedback Creativity CEO Learning-by-Doing 14

Harvard Business Review

MARCH 29, 2017

Although leadership talent is normally distributed, 80% of people think they are better-than-average leaders. The use of 360s also enhances coaching and development interventions by closing the “blind-spots” between leaders’ self-views and other people’s views on them. Jim Whitehurst.

Self-aware 8

Self-aware 360-Degree Feedback How To Collins 8

Harvard Business Review

SEPTEMBER 29, 2015

Of the younger group, 44% ranked in the top quartile for overall leadership effectiveness when compared to all leaders in our database. The 360-degree feedback instrument we use collects data on 49 leadership behaviors. Peers and direct reports struggle to see the younger managers as role models.

Management 8

Management 360-Degree Feedback Short-term Long-term 8

Harvard Business Review

JUNE 21, 2012

As the up-and-coming vice president and CEO candidate for a Fortune 500 technology corporation sat before the CEO for his annual review, he was baffled to discover that the feedback from his peers, customers, direct reports, and particularly from board members placed unusual emphasis on one potentially devastating problem: his listening deficit.

360-Degree Feedback 17

360-Degree Feedback Welch Active Listening CEO 17

Harvard Business Review

APRIL 24, 2015

But as I learned over the course of my career, there’s a better approach with boards. The meetings themselves, aside from the CFO’s report on financials, focused on discussions of the main issues. I was concerned enough to get a coach, who conducted a full 360-degree feedback process for me.

CEO 8

CEO 360-Degree Feedback Management Charisma 8

Harvard Business Review

JANUARY 25, 2013

It's a great moment in literature — and an extremely useful image for managers intent on ferreting out the feedback they need for career advancement. Those who solicit career feedback are likely to hear many, often conflicting messages and need to be astute in sorting out the most critical input to avoid careening off course.

360-Degree Feedback 8

360-Degree Feedback Delegation Career Execution 8

Harvard Business Review

MAY 29, 2013

Studies have shown that a high emotional quotient (or EQ) boosts career success , entrepreneurial potential , leadership talent , health , relationship satisfaction , humor , and happiness. For stress management programs , the average improvement reported is around 35%. Even empathy can be trained in adults.

Emotional Intelligence 11

Emotional Intelligence 360-Degree Feedback Stress Self-aware 11

Persuasive Powerhouse

OCTOBER 22, 2010

He is a former Fortune 500 HR executive, president of The Eblin Group and graduate of Davidson College, Harvard University, and Georgetown University’s leadership coaching certificate program, where he is also on the faculty. My work as an executive coach involves looking at a lot of 360 degree feedback reports.

Bottom-up 177

Bottom-up Short-term Executive Coaching Open-book 177

Harvard Business Review

DECEMBER 15, 2017

And they receive little on-the-job training to develop skills such as how to allocate short- and long-term resources, how to provide developmental feedback, or how to effectively handle conflict – leadership skills needed to run a vibrant business. Building a Physician Leadership Pipeline.

Training 14

Training Health Care Management 360-Degree Feedback 14