September, 2012

Engaging Leader

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003: 5 Steps to Creating a Communication Plan

Engaging Leader

'©iStockphoto.com/kupicoo. The natural tendency for many leaders when facing a communication issue is to skip critical planning steps and jump right into tactics. Unfortunately, by not being strategic, leaders can miss opportunities to more effectively engage employees or others – or worse, actually produce unintended negative consequences. In this episode, Jesse shares a five-step process for creating an effective communication strategy: Mission/Measurement (outcomes).

RACI 153
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What “Pickle Juice” Teaches about Empathetic Thinking [video]

Engaging Leader

'“Pickle juice” is what we commonly call the vinegar, salt, and other seasonings left in the jar after the pickles have all been eaten. And pickle juice can reveal the presence of “mirror neurons,” which are also known as “empathy neurons.” Resources: Podcast episode 004: Powerful Empathy. 6 Reasons Empathy Will Make You A Powerful Leader.

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6 Keys to Engage Employees (Are You Missing Any?)

Engaging Leader

'Whether you are engaging employees, followers, customers, or even your children, you need to be effective at all 6Cs of engagement. One of the best bosses I ever had was a guy who was pretty good at five of the six Cs. In fact, the one C where he was lacking is the one that most people would guess to be the least important. There are other factors besides a manager’s leadership that affect employee engagement, yet there’s a chance I would still be on his team today if my boss hadn’t neglected o

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005: Engaging through Development | Featuring Jayne White

Engaging Leader

'©iStockphoto.com/kupicoo. How would you drive culture change to support a fundamental strategic shift in the company? How do you respond to a growing “talent gap,” with early and mid-year associates leaving for opportunities in industries less affected by the recession? And how do you do all this with limited resources and budget? For one company, an important step has been a development program for high-potential associates that creates new engagement, relationships, and opportunities.

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004: Powerful Empathy

Engaging Leader

'©iStockphoto.com/Photomorphic. Empathy is an important concept that many leaders do not fully understand the significance of. In this episode, Jesse discusses why empathy is important in learning to lead and engage people, and he explains key skills to hone your sense of empathy: Curiosity. Active Listening. Repeating and Paraphrasing. Imagination.

Power 124
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Do You Know Your Target Audience? How to Do Stakeholder Analysis [video]

Engaging Leader

'An effective communication strategy includes all 5M components: Mission/Measurement, Members, Messages, Media, and Manager/Champion Support. (We will be providing an overview of all 5M components in episode 003 of the Engaging Leader Podcast yet this week.). Stakeholder Analysis is very helpful with the second “M.” It is a simple exercise that you can complete as an individual or group to identify which audience members have a stake in your communication/leadership issue.

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002: 6 Sure-Fire Paths to Employee Engagement

Engaging Leader

'©iStockphoto.com/laflor. In this episode, Jesse explains what it means to engage employees and why it is important for leaders to engage the people around them. He outlines the 6 Cs of Engagement and shares personal stories of applying these principles in the workplace: Context (Why). Clarity (Vision). Credibility (Trustworthiness). Caring (Well-Being).

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