A Happy Place to Work? – Compare American Airlines to Pret a Manger
First Friday Book Synopsis
NOVEMBER 30, 2011
“We hire happy people and teach them to make sandwiches.” Pret a Manger summarizes its personnel policies (from Demand, Adrian Slywotzky) ————— So American Airlines has filed for bankruptcy (Chapter 11 – the kind that lets them keep flying). Is anyone surprised? The clues were always staring us in the face – at least, in [.].
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