Modern Servant Leader

DECEMBER 11, 2014

'Ben Lichtenwalner presents Digital Media and the Future of Leadership at Hope College’s Critical Issues Symposium. Having difficulties viewing the video? Click here. Leadership is not easy, but digital media makes it easier than ever before. Whether or not you realize leverage this opportunity, there are major influencers who will. You must decide: are you going to sit on the sidelines?

Media 213

Media Video Servant Leader Chief Financial Officer 213

Modern Servant Leader

JULY 6, 2014

'Want to learn about servant leadership? What to know what servant leadership is, how it got started, where it’s in practice today and more? Then you’ve come to the right place. This is the first (and only) course like this I am aware of. Because it’s new though, I’m offering it for free – at least until I get all the kinks worked out.

Leadership 214

Leadership Servant Leader Course Bottom-up 214

Modern Servant Leader

JUNE 16, 2014

'Starbucks has been referred to as a servant leadership company. Now, the company is taking another huge step in continuing its servant leadership principles by offering free college education to their employees. In a Daily Show interview on the announcement, Chairman and CEO, Howard Schultz made some incredible statements: “Today we announced that Starbucks will be the first US Company to provide free college tuition for all our employees.” “The only way you can build a great,

Education 213

Education Attrition Leadership Media 213

Modern Servant Leader

OCTOBER 24, 2014

'Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic, Resolute, Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The second principle in the SERVANT Leadership acronym is Empathetic.

Servant Leader 210

Servant Leader Greenleaf Airlines Definition 210

Modern Servant Leader

AUGUST 11, 2014

'Those who don’t know history are doomed to repeat it. -Edmund Burke. Incorporate life, people leaders are often told to give “feedback” to those they lead.A better way to frame these communications is “feed forward “ Here’s why: Feedback. Feedback infers a focus on what happened in the past. While learning from history is important and necessary, the emphasis should be, as Edmund Burke’s quote highlights, avoiding a repeat of the negative past.

Examples 209

Examples Performance Review Commitment Review 209

Modern Servant Leader

NOVEMBER 12, 2014

'Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous , Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The next principle in the SERVANT Leadership acronym is Authentic.

Servant Leader 209

Servant Leader Greenleaf Performance Review Outsourcing 209

Modern Servant Leader

JULY 16, 2014

'If you need your job, you cannot lead the organization. The problem is a leader who is dependent upon income from their employer will be influenced by the perception of their decisions. In other words, if a leader thinks a tough decision has to be made that could negatively impact the perception of their boss, they may fear losing their job. As a result, they make a decision based upon the perceptions of a select few, rather than what’s best for all stakeholders.

Influence 207

Influence Learning-by-Doing Organization Leadership 207

Modern Servant Leader

AUGUST 21, 2014

'It boggles the mind that current co-CEOs of Market Basket blame employees for the company’s problems. That’s a classic example of leaders who are no longer qualified to lead at the organization. Which got me thinking, when should any leader know it is time to step down? What are the signs you are no longer qualified to lead? Here’s my list: 1.

CEO 205

CEO Ethics Morale Marketing 205

Modern Servant Leader

NOVEMBER 27, 2014

'Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous , Authentic , Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The last principle in the SERVANT Leadership acronym is THOROUGH.

Servant Leader 203

Servant Leader Long-term Greenleaf Short-term 203

Modern Servant Leader

JUNE 2, 2014

'Leadership is not celebrating victory at the end of the battle. …it’s the sleepless nights mourning the lives your decisions cost. It’s not standing on stage in front of thousands of people. …it’s knowing others talk about you behind your back, to achieve their own objectives. It’s not having your name in the history books. …it’s the sacrifices you and supporters pay to achieve what is written.

Servant Leader 204

Servant Leader Leadership Objective Cost 204

Modern Servant Leader

NOVEMBER 1, 2014

'Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute, Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The next principle in the SERVANT Leadership acronym is Resolute.

Servant Leader 202

Servant Leader Greenleaf Objective Restructuring 202

Modern Servant Leader

JULY 21, 2014

'“I need to manage my resources.” When referring to a team, this sentence should make our stomaches churn. Yet this phrase is uttered every day, by thousands of business executives, everywhere. Below are the three words that should be dragged out behind the woodshed and shot. My / Mine. Unless you are a sole-proprietor with no investors, you own very little – if anything – in your organization.

Reference 202

Reference Objective Human Resources Resources 202

Modern Servant Leader

MAY 12, 2014

'Did you miss this year’s Leadercast or just want to relive the greatest highlights? I compiled the most popular quotes from each speaker, here. If you want all the images and quotes for your desktop, check out the available compilation at the end. Otherwise, leave a comment and tell me which quote was your favorite – whether I captured it or not.

Simon 202

Simon Leadership Definition Resources 202

Modern Servant Leader

NOVEMBER 17, 2014

'Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous , Authentic , Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. We’re near the end of our series on the definition of Servant Leadership through the acronym SERVANT.

Servant Leader 197

Servant Leader Greenleaf Delegation Collins 197

Modern Servant Leader

NOVEMBER 7, 2014

'Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous, Authentic, Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. The next principle in the SERVANT Leadership acronym is Virtuous.

Servant Leader 197

Servant Leader Greenleaf Morale Ethics 197

Modern Servant Leader

JUNE 24, 2014

'We’re only silenced by our refusal to keep our fire lit.” – Martin Sheen, World Leaders Conference. That fire inside you, burning bright – it’s what keeps you up all night or rising first thing in the morning. That fire is the passion you hold for a change. That’s core to your leadership. Without that fire, you’re just another person with another idea.

Servant Leader 195

Servant Leader Conference Politics Motivation 195

Modern Servant Leader

AUGUST 5, 2014

'Arthur T. DeMoulas is a servant leader. We know this by the thousands of employees, customers and other stakeholders protesting his dismissal from the role of company president at Market Basket. However, according to most accounts, cousin Arthur S. DeMoulas and his side of the family seek vengeance against Arthur T. DeMoulas, for the perceived sins of his father.

Marketing 190

Marketing Price Servant Leader Cost 190

Modern Servant Leader

JULY 1, 2014

'Facebook leadership recently decided to conduct a psychology experiment , with you as the test subject. They didn’t tell you this, but in essence, they tried to manipulate your emotions. It’s okay though, because buried in the 9,000 words of their legal agreements, contracts and use policies, it said somewhere they may use the information they receive from you, for “research” ( UPDATE: Forbes discovered this term was added months after the study.

Leadership 187

Leadership Content Ethics Policies 187

Modern Servant Leader

JUNE 18, 2014

'I write this while on vacation in Mexico. The resort is beautiful, the people kind and the land a spectacle. But the government, economy and legal systems struggle with some of the worst corruption in the world. It was not always this way. Lack of Leadership Today. While on our way to tour the historic Mayan city-state, Chichen Itza, our tour guide, a normally cheerful individual, hit a very somber note.

Tourism 187

Tourism Leadership Cost System 187

Modern Servant Leader

MAY 19, 2014

'I’m sorry for the inconsistent posts recently. Rest assured, I haven’t been ignoring you. Instead, I’ve been working on some great content and updates. I used these past several months to finish and publish Paradigm Flip: Leading People, Teams, and Organizations Beyond the Social Media Revolution. In addition, I finally got around to some badly needed updates on the site for your benefit: 1.

Discount 186

Discount Content Media Price 186

Modern Servant Leader

JULY 29, 2014

'Market Basket Stakeholders Rally to Support Their Servant Leader. There’s a Hollywood plot playing out in Massachusetts, as cousins battle for control over a large grocery store chain. Unfortunately, employees, suppliers and customers are paying the price. Market Basket is a multi-billion dollar, family owned, grocery chain in New England. Or at least, it was worth billions.

Servant Leader 185

Servant Leader CEO Marketing Cost 185

Modern Servant Leader

MAY 2, 2014

'This week, two incidents unfolded where transparency in media revealed the end of privacy for modern leaders. This is a good thing. Here’s why: 1. Accountability is Enforced: Leaders who don’t walk their talk will be held accountable for their actions by stakeholders. 2. The Community Gauges Magnitude: Stakeholders of leaders can influence the overall impact of an incident.

Media 185

Media Influence Examples Leadership 185

Modern Servant Leader

JUNE 9, 2014

'Does your organization have the fundamental systems in place to serve your customer’s needs? It seems a simple question, yet often the most basic concepts are overlooked. Here’s an example: Bad Systems: An Example. Imagine buying a full vacation package for your anniversary through a major airline. Then, when booking your flight, that airline chose to seat you with strangers rather than your spouse.

System 185

System Airlines Travel Learning-by-Doing 185

Modern Servant Leader

JUNE 2, 2014

'Leadership is not celebrating victory at the end of the battle. …it’s the sleepless nights mourning the lives your decisions cost. It’s not standing on stage in front of thousands of people. …it’s knowing others talk about you behind your back, to achieve their own objectives. It’s not having your name in the history books. …it’s the sacrifices you and supporters pay to achieve what is written.

Servant Leader 119

Servant Leader Leadership Objective Cost 119