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The Top 3 Corporate Communication Mistakes of 2013

leaderCommunicator

JANUARY 21, 2014

You may remember that we weighed in on some public leadership and communication fails throughout the year in our Hit or Miss’ive column , but there were more. AOL CEO Tim Armstrong’s firing of a Patch employee and subsequent apology. Armstrong ended up firing Patch’s Creative Director , Abel Lenz, in front of everyone.

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Armstrong Abell Policies Morale 162
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The Right Way to Rally Your Troops

Harvard Business Review

SEPTEMBER 13, 2013

How do the best CEOs confront that challenge? For 10 years, I worked as a consultant to John Emery, CEO of Emery Worldwide, now part of UPS. We weathered that storm, and John’s leadership set the bar for me on how to effectively engage employees to overcome a crisis. Recently, I watched two CEOs handle similar situations.

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Abell Armstrong Uncertainty CEO 8
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