The Right Way to Rally Your Troops
Harvard Business Review
SEPTEMBER 13, 2013
For 10 years, I worked as a consultant to John Emery, CEO of Emery Worldwide, now part of UPS. One followed John’s example; one didn’t. So she gave a company-wide video address to 434,000 employees in 170 countries, telling her people to “wake up, work faster, work smarter, and work together.” The result?
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