Deming Institute

JUNE 30, 2020

I recall feeling pretty good about my response, smugly thinking it was an adequate answer for a 12 year old. Dr. Russell Ackoff is renowned for the adage, “Stop doing the wrong things ‘righter’” and this motto has perfect application to my interaction with Julie that day, approximately 30 years ago. not to call on Julie anymore!

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Covey Deming Six Sigma Efficiency 69

Curious Cat

OCTOBER 19, 2016

I remember hearing this same story when Russ Ackoff spoke at the Hunter Conference on Quality (which was named in honor of my father ) in Madison, Wisconsin. And if you haven’t heard Russell Ackoff before you get to enjoy a great storyteller. "Tape" "Tape" of Ackoff’s Bell Lab Lecture at the US Navy.

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System Deming Conference Storytelling 40

Deming Institute

JANUARY 6, 2020

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). This is the fifth post in our Deming on Management series. View our previous Deming on Management posts: appreciation for a system, the PDSA cycle, psychology and the red bead experiment. How to Improve the Education System.

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Deming Education Management Senge 50

LDRLB

APRIL 25, 2010

Russell Ackoff was a professor of management at The Wharton School, University of Pennsylvania. He was also a leading authority on systems thinking. Ackoff and his co-authors, Herbert J. The best reason for recording what one thinks is to discover what one thinks and to organize it in transmittable form.

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System Books Management Review 79

Mike Cardus

NOVEMBER 8, 2010

Ackoff Improvement comes from the knowledge of understanding; What you will do if the system is destroyed. If you have no idea how to improve and what changes to the system would make it effective, if the entire system is destroyed. I’m thinking I will post this video on LL as well. mike Tuesday, 9th.

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Deming Team Building Constraint Video 98

Deming Institute

DECEMBER 21, 2018

Ru ssell Ackoff had a profound capacity for using stories to educate his audiences about the basic concepts of managing systems, both in his lectures and in his books. Should the system be small enough, the actions would always seem right. And, with what context or system is such a judgment made?

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Deming Ohno System Audience 31

Deming Institute

NOVEMBER 8, 2016

The results of a system must be managed by paying attention to the entire system. When we optimize sub-components of the system we don’t necessarily optimize the overall system. Which is likely why most organization manage themselves this way. To change behavior the management system must be changed.

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System Deming Cooper Teamwork 56

Mike Cardus

OCTOBER 16, 2012

Organizations, teams, managers, employees most of our day is spent making decisions and solving problems. Often when we encounter a problem we think we need to discover the “why”. Ask How should this system operate? Think – If someone outside this team was to see this problem solved, what would they notice?

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Constraint Team Operations System 164

Curious Cat

JANUARY 12, 2016

These were the most popular quotes on the Curious Cat Management and Leadership Quotes web site in 2015 (based on page views). Managers who don’t know how to measure what they want settle for wanting what they can measure. – Russell Ackoff. – Russell Ackoff. – Russell Ackoff. Edwards Deming.

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Ohno Deming McGregor Management 40

Mike Cardus

JANUARY 22, 2014

and looking at what we think and what we got is a necessary and pragmatic step. Enhance organizational infrastructure to be better prepared to change and flourish in the VUCA (Volatile; Uncertain; Complex; Ambiguous) world of the Affordable Care Act, Insurance Providers, Medicare, Medicaid, Managed Care, etc…. why are you here?

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Environment Team Building Insurance Long-term 130

Deming Institute

DECEMBER 10, 2018

Yet, we have some leaders and practitioners who focus on only a few aspects of quality, to the detriment of the whole system. Focus on only some of the principles, practices, methods and tools cause us to miss the aim and purpose of an ethical system to deliver quality. There is a strong correlation between quality and ethics.

Ethics 56

Ethics Quality Deming Efficiency 56

Curious Cat

JANUARY 17, 2017

These were the most popular quotes on the Curious Cat Management and Leadership Quotes web site in 2016 (based on page views). Don’t think with you head, think with your hands. The answer to the question managers so often ask of behavioral scientists “How do you motivate people?” – Russell Ackoff.

Ohno 40

Ohno Deming McGregor Management 40

Deming Institute

MARCH 20, 2017

Deming discusses the interdependence of business in: Managing the Organization as a System. They work together as a system. Management’s job is to optimize the system. A good example of a system well optimized is a good orchestra. We need to Optimize the overall system, not the individual components.

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Deming System Cooper Examples 28

Deming Institute

MARCH 25, 2019

On April 16-18, 1999, The Deming Institute hosted its annual spring conference in Tacoma, Washington, featuring keynotes from Russell Ackoff , Jamshid Gharajedaghi , and Tom Johnson. The system is out there…. What can we do…working against this massive thing called the system. trying to sustain deep and profound change….

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Senge Education Deming Industry 63

Deming Institute

JULY 30, 2018

It wasn’t until I gained a better understanding of his [Deming’s] concept of profound knowledge by reading his works, combined with what I learned during consulting engagements with Peter Drucker and Russ Ackoff that I came to more fully understand and appreciate the value of his thinking.

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Deming Kaizen Rogers Drucker 28

Deming Institute

SEPTEMBER 10, 2015

The entire system works together to create results. The entire system works together to create results. When we try and copy from one system and place it into another it is very unlikely to work well. When it does work well it is usually a very simple process that has few interactions or dependencies with the containing system.

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Examples Deming Software System 28

Deming Institute

NOVEMBER 20, 2017

The early part is reminiscent to talks I heard from Joel Barker a few decades ago – sharing their look at scientific discoveries, the innovations being brought to market and how we must change how to think and build systems with an understanding of where the world is heading toward. .” I think this is not the case.

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Deming Education Conference System 28

Deming Institute

NOVEMBER 29, 2018

At times, multiple languages and multiple software systems, assisted by translators, might provide a more systemic solution. That is, a more economically viable solution, in which the investment is off-set by the systemic savings. Post by Bill Bellows, Deputy Director, The Deming Institute. In January, U.S.

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Six Sigma Deming System Quality 37

Curious Cat

SEPTEMBER 8, 2015

What it boils down to is building a system that supports that culture. In order to create a culture that enhances your effort to continually improve you must crate systems that move things in that direction. Part of that system will be the continual assessment of how your organization is falling short of your desired culture.

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System CEO Learning-by-Doing Deming 40

Curious Cat

AUGUST 4, 2015

I grew up surrounded by those seeking to improve management (Bill Hunter, George Box, Brian Joiner, Peter Scholtes…). As I moved into high school Dad was doing much more direct management consulting (it was also a combination of statistics, engineering and management but the emphasis shifted over time) based on Deming’s ideas.

Technology 40

Technology Ohno Deming Handbook 40

Deming Institute

FEBRUARY 8, 2016

He mentions that after providing great training Proctor & Gamble’s management system was very reluctant to adopt the better management methods. He mentions that after providing great training Proctor & Gamble’s management system was very reluctant to adopt the better management methods.

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Deming Engineering CEO System 28

Deming Institute

JANUARY 19, 2017

I went in thinking we were in the business of new-home construction,” he recalls. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system. We all have many jobs to be done in our lives.

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Deming Christensen System Innovation 28

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. In the late 1960s, Frank Pipp, an assembly plant manager for a Ford Motor Company factory, instructed his staff to purchase competitor’s cars. The discovery was not lost on Pipp.

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System Productivity Products Deming 74

Deming Institute

SEPTEMBER 7, 2017

It loses its essential properties when it is taken apart. The elements of a system may themselves be systems, and every system may be part of a larger system.”. Given the “10 foot view” of “bread, butter, and cheese”, would any of us be regarded as a systems thinker in comparison to Sagan and Muir?

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System Deming Construction Audience 31

Deming Institute

DECEMBER 7, 2017

Thinking beyond the design and development of the next iProduct , profits allow for improvements to current products, not to mention needed technology upgrades, employee development, and dividends for shareholders. The bigger be the coverage, the bigger be the possible benefits, but the more difficult to manage. Edwards Deming.

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Deming System Crisis Industry 28

Deming Institute

OCTOBER 23, 2017

“The boundary of the system to be described…may be drawn around a single company or, around an industry, or as in Japan in 1950, the whole country. The bigger be the coverage, the bigger be the possible benefits, plus the more difficult to manage. Post by Bill Bellows. The aim must include plans for the future.”

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Deming Teamwork System Reference 28