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Unlocking the Power of Sales Training: The Art of Sales Soft Skills

Strategy Driven

In today’s highly competitive market, customer experience is paramount. They can help differentiate a brand and build long-lasting relationships with clients. Here are six that every successful salesperson should possess: Communication Communication skills encompass both active listening and effective speaking.

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Shut-up & Listen | N2Growth Blog

N2Growth Blog

Think about it…when was the last time you viewed a negative soundbite of a CEO who was engaged in active listening? The next step in the process is learning where to apply your new found listening skills. Listen to your customers, competitors, your peers, your subordinates, and to those that care about you.

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You Can't Argue With Crazy | N2Growth Blog

N2Growth Blog

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough.

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How to Build Customer Relations That Cannot Be Broken

Strategy Driven

This is why you should avoid saying “sorry”, and instead show sincerity by actively listening. Your excitement is contagious and people want to know that you care about your brand and your products. When you’re interacting with your customers, listen more than you talk. Focus on Customers Life.

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8 Traits of Ineffective Leaders | N2Growth Blog

N2Growth Blog

They are active listeners, fluid thinkers, and know when to press-on and when to back-off. Not Customer Focused : Leaders not attuned to the needs of the market will fail. Poor Communication Skills : Show me a leader with poor communication skills and I’ll show you someone who will be short-lived in their position.

Blog 420
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Dealing with Conflict | N2Growth Blog

N2Growth Blog

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough.

Blog 419
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Leading with Character: Social Intelligence

Michael Lee Stallard

Under the former leader, the company had lost $320 million the previous quarter, half its brands were losing market share, and the firm was struggling with morale problems. Practice active listening. Listen carefully and be present in conversations. The more socially intelligent Lafley was a breath of fresh air.

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