Remove Activity Based Costing Remove Delegation Remove Management Remove Review
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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

These efforts were part of the providers’ quest to increase the value of their care delivery — in other words, achieve better outcomes at the lowest-possible cost. One of the team’s central findings is that TDABC cannot be delegated to the finance function. Measuring Costs and Outcomes in Healthcare.

Mayo 8
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Case Study: When to Drop an Unprofitable Customer

Harvard Business Review

Editor's Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Tommy was a director and Jane was the Midlands regional sales manager for Egan & Sons, a supplier of doors and staircases to Westmid for 63 years. Look how friendly he is.".