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How to Design a Bundled Payment Around Value

Harvard Business Review

To understand how to address these concerns, an academic team from Harvard Business School brought together a group of orthopedic surgeons from the Boston Shoulder Institute and Harvard Pilgrim Health Care, a Boston-based insurer, to create a new BP model focused on patient value.

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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

These efforts were part of the providers’ quest to increase the value of their care delivery — in other words, achieve better outcomes at the lowest-possible cost. The project team developed TDABC process maps at the three locations. This documentation facilitates learning across multiple sites and projects.

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Case Study: When to Drop an Unprofitable Customer

Harvard Business Review

Tommy was a director and Jane was the Midlands regional sales manager for Egan & Sons, a supplier of doors and staircases to Westmid for 63 years. The lack of traceability and transparency extended to the costs for specialized equipment that was used only for particular products or customers. He wasn't looking forward to this visit. "Oh,