article thumbnail

Don't Anesthetize Your Colleagues with Bad Writing

Harvard Business Review

When you write e-mails, reports, letters, and other documents, here's how to keep your readers alert and responsive: Use personal pronouns skillfully. It may be convenient to refer to COGS instead of spelling out "cost of goods sold." Readers find acronyms tiresome, especially ones they're not familiar with. Use them judiciously.

VBM 10
article thumbnail

Health Care Providers Need a Value Management Office

Harvard Business Review

Staffed with dedicated professionals armed with the requisite skills, experience, and credibility, a central group can accelerate the realization of value improvements — better outcomes, more efficient processes, lower costs, and aligned payment models — across the organization. Integrate quality data into care delivery.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

These efforts were part of the providers’ quest to increase the value of their care delivery — in other words, achieve better outcomes at the lowest-possible cost. select a project team with the right skill sets. measure both costs and outcomes for comparative analyses of care variation.

Mayo 8
article thumbnail

Getting Bundled Payments Right in Health Care

Harvard Business Review

RI co-developed an outcomes-reporting software tool and is now able to seamlessly integrate this information into each patient’s medical record. HOI publishes its outcomes data online and has become the largest contributor of patient-reported-outcomes data to the California Joint Replacement Registry.