Harvard Business Review

OCTOBER 23, 2017

Increasingly, physicians’ every action and outcome is measured and reported. However, measuring patient-reported outcomes (PROs) — patients’ own accounting of their symptoms, functional status, and quality of life — can and should be a clinical tool. How leading providers are delivering value for patients.

Report 8

Report Mayo Health Care Survey 8

Harvard Business Review

JANUARY 28, 2013

When you write e-mails, reports, letters, and other documents, here's how to keep your readers alert and responsive: Use personal pronouns skillfully. It may be convenient to refer to COGS instead of spelling out "cost of goods sold." Readers find acronyms tiresome, especially ones they're not familiar with. Use them judiciously.

VBM 13

VBM EBITDA Document Activity Based Costing 13

Harvard Business Review

DECEMBER 2, 2015

ICCI serves as a center of excellence for measuring the outcomes that are most important for patients, significant for clinicians, and suitable for value-based reimbursement contracts. ICCI’s role subsequently expanded to integrate outcome measurement and reporting into MD Anderson’s new electronic-medical-records system.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

SEPTEMBER 16, 2016

In 2015, Lloyd’s (the world’s specialist insurance market) estimated that cyber-attacks cost businesses as much as $400 billion per year , which includes direct damage plus post-attack disruption to the normal course of business. Such costs are expected to quadruple again by 2019, to in excess of $2 trillion.

Intangible Assets 8

Intangible Assets Intellectual Capital Corporate Accountability Activity Based Costing 8

Harvard Business Review

OCTOBER 19, 2018

At the Mayo Clinic Comprehensive Stroke Center Practice, we conducted a project to design and deliver care more customized to the needs of individual patients while reducing cost and resource constraints. It is a risk-stratified approach that could be applied to treating many medical conditions.

Mayo 8

Mayo Health Care Cost Resources 8

Harvard Business Review

OCTOBER 3, 2013

These included a mix of objectively measurable outcomes, such as rotator-cuff strength and the rates of complications that occur during operations, and subjective patient-reported outcomes such as pain, the ability to perform activities of daily living, and satisfaction with their outcomes.

Insurance 9

Insurance Health Care How To Price 9

Harvard Business Review

OCTOBER 22, 2015

These efforts were part of the providers’ quest to increase the value of their care delivery — in other words, achieve better outcomes at the lowest-possible cost. Analysis revealed that patients at the two hospitals reported about the same level of pain during the post-surgery hospital recovery. Record and share learnings.

Mayo 8

Mayo Health Care Committee Project 8